Client Servicing

3 weeks ago

Navi Mumbai, India The Kika Full time

Account Manager / Client Servicing Executive – Full Time

Location:
Vashi, Navi Mumbai (On-site)

Salary:
Competitive

Company Description

The Kika is a creative agency that unifies advertising, branding, marketing, video production, social media management, website development, and influencer marketing under one roof. With a team of young advertisers and content creators, we specialize in all things digital. Our agency is driven by creativity and an imaginative vision to create impactful content for brands.

About the Role

We are looking for a
Client Servicing Executive / Account Manager
to be the bridge between our clients and our creative team. The ideal candidate is a communicator, problem-solver, and relationship builder who ensures client needs are understood, projects are delivered on time, and expectations are exceeded.

Key Responsibilities

  • Act as the primary point of contact for clients, ensuring smooth communication.
  • Understand client requirements and brief the creative/marketing team effectively.
  • Coordinate projects from start to finish, ensuring timely delivery and quality output.
  • Build and maintain strong client relationships, addressing queries and feedback.
  • Assist in preparing proposals, presentations, and campaign reports.
  • Collaborate with internal teams (design, social media, video, marketing) for execution.
  • Identify opportunities for upselling or cross-selling agency services.

Requirements

  • 1–3 years of experience in client servicing/account management (agency experience preferred).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Basic knowledge of digital marketing, social media, and creative workflows.
  • Ability to handle multiple clients and deadlines simultaneously.
  • Positive attitude, problem-solving mindset, and team collaboration skills.

Perks of Working with Us

  • Opportunity to work with diverse brands and industries.
  • Creative, collaborative, and growth-oriented work culture.
  • Exposure to end-to-end campaigns across digital platforms.

How to Apply:

Send your CV to
with the subject line:
Application – Account Manager / Client Servicing Executive
.

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