Senior Field Application Specialist/ Manager
3 weeks ago
Communication and Troubleshooting:
This involves interacting with customers to address any technical issues they may encounter with the chemiluminescence reagents. It could include troubleshooting problems, providing guidance on optimal usage, and ensuring that customers have the support they need to use the reagents effectively.Training and Guidance: Training customers on how to use the reagents properly is crucial for their success. This might involve conducting training sessions, creating instructional materials, and providing ongoing support to ensure that users understand how to perform performance verification and clinical comparisons effectively.Analysis and Customer Support:
Analyzing the results generated using the reagents and providing customers with insights and recommendations based on that analysis. This could include helping customers interpret their data, identifying trends or patterns, and suggesting adjustments to improve their experimental outcomes.Analysis and Product Development: Keeping abreast of developments in the market, including competitive products, customer needs, and emerging trends. Using this information to provide input into the development of new products or improvements to existing ones, ensuring that the company's offerings remain competitive and meet the needs of its customers.
Qualificationsdegree and above in Life Sciences, at least 5 years of field application or product experience in the IVD industry or medical device industry.with chemiluminescence immunoassay (CLIA) analyzers and CLIA reagents.expertise in evaluating the effectiveness, accuracy, and reliability of chemiluminescence reagents. Have a deep understanding of the intricacies involved in assessing the quality and suitability of chemiluminescence reagents for various applications in diagnostics or research.willing to adapt to and grow in a culturally diverse and multinational IVD companyattitude and positive approach
What We Offer:At Fapon, we assure you of a great career and a very conducive work environment. We offer:Financial security
– good compensation and incentivesWe will continue to
better benefits & wellness programs
as we growStable company
with a great track record of continued strong financial performance over the years
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