Senior Manager

2 days ago


NCR, India Mobikwik Full time

Role & responsibilities

  • Setting up and managing tele-calling people/agencies for a specific zone
  • Setting up and managing field collection agencies for a specific zone
  • Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone.
  • Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment due and mode of payment available for payment.
  • Managing the NPA along with managing the cost of collection.
  • Liaising with the partners for reconciliation and for collection of cash/cheque from the customer.
  • Liaising with the partners for getting overdue details, bounce details and mandate to reject details in a timely manner.


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