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Customer Relations Executive

1 month ago

bangalore, India AutoAid India Full time

Job DescriptionWe are looking for a Customer Service Representative to join our Operations team working remotely.Experience0 to 2 YearsAbout AutoaidA helping hand for all Automobile users, Auto Aid is an online platform with a mobile application through which a user can connect with an Automobile Service provider network pan India and receive any Automobile related service easily in any location in a very short duration.Responsibilities• Answer calls from customers in need of assistance• Place calls to Car Workshops and introduce the Auto Aid solution• Follow the procedure to input data into the admin portal• Track the progress of ongoing service requests• Communicate any problems, questions or concerns to supervisory staff• Communicate respectfully and politely with customers & partners at all timesSkill Set• Proficiency in at least 2 Indian languages is a must (Hindi Mandatory).• Basic MS Excel skills• Strong attention to detail• Positive attitude to serve customers well• Excellent phone manner and articulation• Flexible working in shifts (ability to work in night shift – good to have)Pay• Upto 30,000 per Month.

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