Executive - Guest Relations

1 week ago

bangalore, India Triangulas HR Solutions LLP Full time
Job Description
Roles & Responsibilities:
  • Welcome visitors cordially and make them feel comfortable.
  • Relay Visitor comments, suggestions to the Sales manager on site.
  • Explain the project concept to visitors.
  • Deal with irate customers politely, while maintaining a professional, courteous attitude when confronted with hostile, impatient or irate Visitors.
  • Personally, demonstrates a commitment to services in responding promptly to visitor’s needs.
  • Develops added value customer service programs.
  • Empowers staff to deliver Visitor service by encouraging and rewarding responsive assistance.
  • Manage event related work including setting up tables and maintaining both exterior and interior décor of the Site office.
  • Effectively manage the people resources of the corporation to meet the needs of the organization.
  • Provide day-to-day support including but not limited to ensuring that all staffing levels are met and plan to ensure smooth execution of process.
  • Maintain accurate records of these visits with particular attention to follow-up required, etc.
  • Enquiry Management Team: Weekly MIS update on all Sold client, Pipeline, Enquiry response, etc.
  • Customers: To deliver a high-quality service to customers that exceeds Expectations.
Skills:
  • Must be a team player and demonstrate organizational skills, excellent interpersonal skills and should be proactive in nature.
  • Excellent communication skills (Written and Verbal)
  • Candidate must bring creative and innovative ideas to the workplace, willingness to achieve organization, departments, and personal goals through strong customer orientation.

Requirements Qualification & Experience:
  • Any bachelor's degree.
  • Relevant experience of 2 – 3 years. Freshers may also apply.
  • Preferably male candidates with good communication and presentability.
  • Bangalore based candidates are highly preferred.

Requirements
Must be a team player and demonstrate organizational skills, excellent interpersonal skills and should be proactive in nature. Excellent communication skills (Written and Verbal) Candidate must bring creative and innovative ideas to workplace, willingness to achieve organization, departments, and personal goals through strong customer orientation.

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