Customer Success Associate

3 weeks ago

Bangalore, India Crio.Do Full time

Company Overview:


Crio.Do takes pride in being the world's first work-like experiential learning platform. Our mission is to empower developers with high-quality applied learning opportunities, revolutionizing the way technology is learned and careers are transformed. By providing "work-like" Micro-Experiences, we offer developers a taste of real-world problem-solving while enabling tech organizations to discover and nurture exceptional talent.


Requirements:


  • Strong written and verbal communication skills.
  • Highly empathetic with a genuine desire to help individuals grow.
  • Active listening skills, patience, and curiosity about how things work.
  • Ability to test new processes and make quick decisions in a fast-paced environment.
  • Proactive, disciplined, organized, and resilient.
  • Eager to learn and open to feedback.
  • Ability to manage work in an organized manner and provide progress reports.
  • Strong execution rigor and attention to detail.



Good to Have:


  • Proficiency in handling data and reports using tools like MS Excel.
  • Basic understanding of programming.
  • Minimum 1 year of experience in customer handling/customer support.
  • Good knowledge of Excel, Google Sheets, Google Workspace, problem-solving, and email drafting.


Perks:


  • Work in a disruptive space, redefining technology learning for software developers.
  • Opportunity to be an early member of the team and grow with the organization.
  • Work with a founding team experienced in engineering, product management, business, operations, and strategy from renowned companies like Google and Flipkart.
  • Competitive compensation and benefits package.


Additional Details:


  • Location: Bangalore (In-office).
  • Shift: Day shift (6days)
  • Working hours : 10-7pm
  • Package: 4-5.5lpa(non-negotiable)


If you're passionate about providing excellent customer support, eager to contribute to transforming technology learning, and thrive in a collaborative environment, we invite you to apply for the Associate - Customer Support position. Join us and be part of our journey to reshape the future of tech education.



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