
Territory Manager
4 days ago
About Applied Medical
Applied Medical is a new generation medical device company with a strong global reputation in healthcare. Our proven commitment to innovation has fueled our rapid business growth and expansion for more than 35 years, with a vertically integrated business model enabling our team members to develop technologies that enhance clinical care. We believe in the power of working together to make a meaningful and positive difference and have curated an environment where team members of diverse backgrounds are valued, challenged, and acknowledged. Our dedication to delivering the highest quality products combined with our unique business model, allows team members the ability to truly partner with hospital accounts and contribute in a larger capacity than is possible in most sales positions.
This is a tremendous opportunity for individuals who appreciate working on a highly interactive, engaged, and supportive surgical sales team. Applied Medical is a proven provider of opportunities for invested, talented performers in both rapid sales growth and upward promotion.
Job Purpose
The Territory Manager is responsible for establishing and maintaining strong relationships with (potential) clients, providing high level of support and service to accounts and meeting or exceeding quota expectations as established by product segment.
Place in the Organization
The Territory Manager works on the local sales team and reports to the Director Field Implementation.
Essential Duties:
- Understand and follow Applied Medical's Quality Systems (QS) per training.
- Read, write, speak and communicate effectively with other team members, and comprehend work and safety
instructions.
- Understand and comply with safety rules and Company policies.
Key Responsibilities
Acquisition & Relation Management
- OR based appointments with surgeons and hospital staff.
- Managing full breadth of products in accounts in own territory and major accounts;
- Arranging appointments with doctors, hospital medical teams and hospital dealers, which may include pre-arranged appointments or regular 'cold' calling;
- Presentations to doctors, practice staff and nurses in surgeries;
- Product presentations to hospital dealers
- Organizing in-service presentation/ Workshops for skill upgradation/ conferences for doctors and other medical staff;
- Establishing and maintaining strong relationships and contacts in major accounts and with KOL;
- Building and maintaining positive working relationships with medical staff, supporting administration staff and hospital dealers;
- Provide highest level of support and service to major accounts, in collaboration with other Territory Managers, Clinical Education and Sales Manager;
- Keep track of sample usage by customers
Managing contracts
- Work closely together with the purchase management and dealer on price quotations, pricing, orders samples and customer issues;
- Communicating price setting and working on contract agreements with new prospects according the set framework;
- Execute business review process.
Learning & Development
- Regularly attending company meetings, Product Training, presentations and briefings;
- Keeping up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations;
Field research & developing strategy
- Introducing new products and technics in the market and develop sales strategy in collaboration with the Sales Manager and Market Implementation Specialist;
- Monitoring competitor activity and competitors' products;
- Keeping informed of new developments anticipating potential negative and positive impacts on the business and adapting strategy accordingly in conjunction with the Sales Manager
- Staying informed about the activities of health services in a particular area.
- Work with Sales Manager to plan how to approach contacts and creating effective business plans for making sales in a particular area.
Manager and Market Implementation Specialist;
- Monitoring competitor activity and competitors' products;
- Keeping informed of new developments anticipating potential negative and positive impacts on the business and adapting strategy accordingly in conjunction with the Sales Manager
- Staying informed about the activities of health services in a particular area.
- Work with Sales Manager to plan how to approach contacts and creating effective business plans for making sales in a particular area.
Personal Skills/ Competences
Customer Commitment
- Strives to develop and preserve long-term internal/external customer relationships.
- Understands customer needs through regular contact and feedback.
- Takes actions to meet or exceed customer expectations.
Inspires Trust
- Is professional and credible.
- Delivers on commitments.
- Demonstrates professional maturity at all times.
High Impact Communication
- Delivers effective presentations, adjusting style to meet the level of the audience.
- Ensures that stakeholders are well informed.
- Allows others to express ideas without interruption and checks for understanding.
- Excellent oral and written communication skills
Business acumen
- Understands personal impact on profitability.
- Applies knowledge to maximize market share.
- Understands and uses key business indicators.
Team Orientation
- Works collaboratively with others to achieve group and business goals.
Quality of Service
- Maintains a focus on excellence.
- Consistently delivers high quality services to (internal) customers.
Working Relationships
- Develops constructive and cooperative working relationships throughout the organization.
Continuous Learning
- Regularly learns new skills for personal and professional benefit.
- Seeks and uses feedback for improvement.
Qualifications
Position Requirements
- Degree Level Education
- At least 2 years of experience with surgical device sales, clinical development and/or marketing in the Operation Theatre;
- 2 - 5 Years of relevant experience in a similar position and proven track record.
- Possesses good knowledge of MS office and Windows based computer applications.
Reasonable Accommodation Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Applied will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability, unless doing so would result in undue hardship or a direct threat to the health or safety of the individual or others.
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