Newport Williams | Customer Excellence Delivery Manager | bangalore
6 days ago
Vice PresidentWork Location/Travel:
Bangalore, with office-based work and travel as required by business needsRole Type:
Full-Time (40 hours per week), HybridExperience:
18+ years in delivery roles, preferably in SaaS, implementations, and supportRole Overview:The Delivery Lead is responsible for managing the entire software delivery lifecycle, ensuring the successful and timely delivery of SaaS products and solutions. This position involves overseeing project schedules, budgets, risk mitigation, and client relationships while driving innovation, process optimization, and maintaining high customer satisfaction.Key ResponsibilitiesDelivery Management & Oversight:Ensure projects are delivered on time, within budget, and meet quality standards.Monitor project progress, address challenges, and maintain adherence to delivery processes.Oversee resource planning, aligning resources with project requirements.Provide strategic support during presales activities to ensure successful deal closures.Client & Stakeholder Engagement:Develop and maintain strong client and stakeholder relationships, addressing needs and resolving escalations.Enhance customer satisfaction, loyalty, and retention through proactive engagement.Regularly report key project and account progress to senior management.Team Leadership & Development:Provide technical leadership across digital project implementations and guide cross-functional teams.Apply critical thinking to evaluate alternative solutions, identifying strengths and weaknesses.Drive team utilization, plan for future resource needs, and manage internal development or hiring.Foster team growth through career development, cross-training, and contingency planning.Continuous Improvement & Innovation:Continuously evaluate and optimize software delivery processes for greater efficiency.Analyze delivery metrics (e.g., aging tickets, project profitability) to ensure optimal project outcomes.Performance Monitoring & Reporting:Collaborate with PMO to review and resolve project-related issues and ensure delivery excellence.Report delivery performance metrics (e.g., productivity, process adherence) to internal leadership.Required Skills and QualificationsProven expertise in SaaS software delivery, implementations, and client support.Strong leadership, problem-solving, and critical thinking abilities.Extensive experience in project management, including budgeting, scheduling, and risk management.Demonstrated ability to build and nurture relationships with clients, teams, and stakeholders.Experience with resource planning, talent management, and building high-performing teams.Required EducationBachelor’s degree in computer science or equivalent field.PMP/Agile certification is a plus.
-
Senior Software Delivery Director
6 days ago
Bengaluru, Karnataka, India Newport Williams Full timeAbout the RoleWe are seeking a Senior Software Delivery Director to join our team at Newport Williams.This is a full-time, hybrid role based in Bangalore, with a salary range of ₹25,00,000 - ₹35,00,000 per annum.Job DescriptionThe Senior Software Delivery Director will be responsible for managing the entire software delivery lifecycle, ensuring...
-
Customer excellence delivery manager
5 days ago
Bengaluru, India Newport Williams Full timeReports To: Vice PresidentWork Location/Travel: Bangalore, with office-based work and travel as required by business needsRole Type: Full-Time (40 hours per week), HybridExperience: 18+ years in delivery roles, preferably in Saa S, implementations, and supportRole Overview:The Delivery Lead is responsible for managing the entire software delivery...
-
Customer Excellence Delivery Manager
6 days ago
Bengaluru, India Newport Williams Full timeReports To: Vice President Work Location/Travel: Bangalore, with office-based work and travel as required by business needs Role Type: Full-Time (40 hours per week), Hybrid Experience: 18+ years in delivery roles, preferably in SaaS, implementations, and support Role Overview: The Delivery Lead is responsible for managing the entire software delivery...
-
Customer Excellence Delivery Manager
4 days ago
Bengaluru, India Newport Williams Full timeReports To: Vice PresidentWork Location/Travel: Bangalore, with office-based work and travel as required by business needsRole Type: Full-Time (40 hours per week), HybridExperience: 18+ years in delivery roles, preferably in SaaS, implementations, and supportRole Overview:The Delivery Lead is responsible for managing the entire software delivery lifecycle,...
-
Customer Excellence Delivery Manager
7 days ago
Bengaluru, India Newport Williams Full timeReports To: Vice PresidentWork Location/Travel: Bangalore, with office-based work and travel as required by business needsRole Type: Full-Time (40 hours per week), HybridExperience: 18+ years in delivery roles, preferably in SaaS, implementations, and supportRole Overview:The Delivery Lead is responsible for managing the entire software delivery lifecycle,...
-
Sales Executive
6 months ago
Bengaluru, India williams refrigerations Full time**1.** **Marketing Sales Executive** Experience: 3-5 years (Sales) Location: Bangalore. Company: Williams Refrigeration Bangalore. Language :,English, Tamil, Kannada, Telugu, Hindi 1) MEETING THE CUSTOMER ON FIELD FOR SALE CLOSURE 2) RESPONSIBLE FROM SENDING QUOTE TILL INSTALLATION FOR DIRECT AND OUTBOUND TEAM CLIENTS 3) IDENTIFY AND CONVERTING...
-
Bengaluru, Karnataka, India Bangalore Job Hub Full timeWe are Bangalore Job Hub, a leading placement agency based in Jaynagar 9th Block East, Bengaluru, Karnataka. Our goal is to connect talented individuals with the best opportunities and companies they can grow with.About the RoleThis Leadership position involves providing ongoing support and regular sharing of best practices, insights, and product knowledge...
-
Retail Sales Consultant
4 weeks ago
Bengaluru, Karnataka, India 2coms Full timeWe are seeking a highly motivated Retail Sales Consultant to join our team in Bangalore. As a Retail Sales Consultant, you will be responsible for overseeing the delivery of products and services to customers, ensuring a seamless shopping experience.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...
-
Bengaluru, Karnataka, India The Sherwin-Williams Company Full timeAbout the Role:As a Senior Protective Coatings Business Development Manager at The Sherwin-Williams Company, you will play a key role in driving sales and technical service activities for the Protective & Marine BU.Key Responsibilities:Develop and execute business strategies to meet financial and operational goals.
-
Customer excellence delivery lead
4 weeks ago
Bengaluru, India Apex IT Full timeAbout Apex IT:Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and...
-
Customer Excellence Delivery Lead
4 weeks ago
Bengaluru, India Apex IT Full timeAbout Apex IT:Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and...
-
Research Chemist
2 weeks ago
Bengaluru, Karnataka, India The Sherwin-Williams Company Full timeJob Summary:The Sherwin-Williams Company is seeking a highly skilled R&D Chemist to join our team. As a Research Chemist, you will play a critical role in the development of innovative coatings solutions.About the Role:We are looking for an experienced chemist with a strong background in liquid paint and powder coating formulations, techniques, and...
-
Customer Excellence Delivery Lead
4 weeks ago
Bengaluru, India Apex IT Full timeAbout Apex IT: Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and...
-
Customer Excellence Delivery Lead
4 weeks ago
Bengaluru, India Apex IT Full timeAbout Apex IT: Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and...
-
R&d Chemist
6 months ago
Bengaluru, Karnataka, India Sherwin-Williams Full time**CORE RESPONSIBILITIES AND TASKS** - Performs a wide variety of projects requiring comprehensive understanding of formula adjustment, specialized techniques, and advanced equipment; assists with developing and implementing new methods. - Meets with management and customers to examine project objectives, outline tasks, deliver presentations, explain project...
-
Elite Sales Ambassador for Luxury Brand
3 months ago
Bengaluru, India 2coms Full timeJob...
-
Apex IT
3 weeks ago
Bengaluru, India iimjobs.com - MBA Jobs Full timeAbout Apex IT: Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and...
-
Formulation Specialist
3 weeks ago
Bengaluru, Karnataka, India The Sherwin-Williams Company Full timeAbout The Sherwin-Williams CompanyWe are a leading manufacturer of paints, coatings and related products. Our commitment to innovation, quality and customer satisfaction has made us a trusted partner in the industry.Job SummaryWe are seeking an experienced R&D Chemist to join our team. This is a critical role that requires a strong understanding of chemical...
-
Regional Sales Executive
6 months ago
Bengaluru, Karnataka, India William Grant & Sons Full time**Job Introduction**: Manage selected On Trade customers to drive the William Grant & Sons portfolio in order to gain new listings, improve business, activate WG&SI portfolio, and improve positioning and On-Premises display opportunities. Manage compliance levels across the trade and build long term business relationships with our customers. **Main...
-
Bengaluru, India Shri Niketan Bangalore Full timeCompany DescriptionShri Niketan Bangalore, Wholesale and manufacturing of Silk Brocade Sarees & Textiles, located in Cubbonpet, Bangalore, is looking for a Textile Merchandiser.Role DescriptionA Merchandiser is responsible for the Order Management and Stock management. The role involves working closely with the Sales team and Production team to ensure that...
