Customer Support Specialist

3 weeks ago


Bangalore City, India Tech Mahindra Full time

Location : Electronic City, BangaloreShift : Night shiftWe are looking for immediate joiner for this requirement. Required SkillsSubject-related educational qualification no less than a Bachelor degree, the subject can be business administration, management, business and IT, or anything that falls within this categoryExcellent command of spoken and written English languageStrong communication skills, including active listening and clear articulationAbility to solve problems, alleviate conflicts, and escalate tactfullyAbility to multitask, manage time, and prioritizeAbility to work individually and as a team memberFormal communication skills, and the ability to write and compose formal letters which will be a daily process to communicate with various bodiesKnowledge of modern information technology and online services Ability to use the available technological resource (e.G. internet, computers, softwares) to extract informationExcellent usage of a computer and its operating system (i.E. Microsoft Windows) along with other office applications (e.G. Microsoft Office)Ability to coordinate with various entities at the same timeAbility to effectively establish rapport, present information and respond to questions from managers, and clientsAbility to solve practical problems and deal with a variety of concrete variablesAbility to manage and maintain several portfolios for various clients at the same time, andGood team player, honest, and willing to be cooperative with fellow colleagues



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