Software Support

Company DescriptionApps Manufactory Software Inc. is a leading digital solutions provider offering services in Mobile App Development, Website Designing, UI/UX Designing, Custom Software Development, Business IT Consulting, and Digital Marketing. Our commitment to quality, innovation, and customer satisfaction ensures that we are your trusted partner in...

SOFTWARE SUPPORT EXECUTIVE Provide training and support to users Answer user's query and service requests in the ticketing system Document and assess problems, resolving them independently or routing them as needed Provide follow up and progress updates to the users Proficiency in MS Office Good command in verbal and written communication...

**Roles and Responsibilities** - Responsible for giving the software training and handling query related to software technical issues - Client retention activities*Training shall be provided* - Graduation Mandatory - Good communication and presentation skills required - +91-XXXXXXXXXX (Extn:3) - ** Perks and Benefits** - Role:_Customer Service - Salary:_...

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.We are a device-agnostic, integrated,...

About Sonata Software!In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...

About Rocket Software:Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From...

Job DescriptionJob Description For Software Developer (DEV - L2)Software Developer (DEV - L2) is a mid-level position with a solid foundation in coding and development. They should design, code, and modify software applications according to specifications. They should also collaborate with the cross-functional teams, including product managers and QA. They...

About Rocket Software:Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From...

Description : Trilliant is currently hiring a Software Support Engineer who will report to the Director of Customer Operations. The Support Engineer (SE) is responsible for direct (L2/L3) interaction with Trilliant’s customers and channel partners in support of new and existing products in our growing network of utility, IIOT, and wireless networking...

Description : Trilliant is currently hiring a Software Support Engineer who will report to the Director of Customer Operations. The Support Engineer (SE) is responsible for direct (L2/L3) interaction with Trilliant’s customers and channel partners in support of new and existing products in our growing network of utility, IIOT, and wireless...

About Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...

Description:Trilliant is currently hiring a Software Support Engineer who will report to the Director of Customer Operations. The Support Engineer (SE) is responsible for direct (L2/L3) interaction with Trilliant’s customers and channel partners in support of new and existing products in our growing network of utility, IIOT, and wireless networking...

We are hiring for one of our clients in Pune.Role: L3 Support (Software Developers)Location: Permanent WFH.Joining: Immediate/ 15 daysNote: Direct payroll with the companyHiring roles are:Note: Candidates basics have to be strong in C#, dot net. Ensure they prepare themselves on basics well.Job Description: L3 Support: Software Developers/Senior Software...

Roles & Responsibilities: • Troubleshooting technical issues including hardware asset troubleshooting and Cloud VOIP Platform. • Diagnosing and repairing faults including any hardware issue like- RAM Change, SSD Change. • Resolving network issues. • Prior experience in Access Provisioning, CRM Software • Maintaining hardware inventory stock over...

**Responsibilities** - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support **Technical Skills** Basic knowledge...

**Responsibilities** - Answering and resolving customer queries/Calls - Follow standard operating process when replying/speaking to the customers - "Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries - Be the first point of Contact for all the customer...

Installing, configuring, maintenance, updation and troubleshooting of computer hardware, software, systems, networks, printers and scanners - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests - Providing technical support across the company (this may be in person or over the phone) -...

Fresher and experienced - calling team - 80 calls per day Shift timings - 9am to 10pm - any 9 hours Salary bracket - 25k to 30k Monthly Incentives - 15k Good communication skills Good knowledge of customer support business Confident in speaking Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: - Rotational shift **Education**: - Bachelor's...

Roles and Responsibilities§ Installing and configuring user's computer systems.§ Responding to User's IT support requests.§ Meeting with User's to diagnose software, networking, or hardware issues.§ Providing technical support on-site or via remote-access systems.§ Offering solutions that meet the needs of the client.§ Repairing hardware malfunctions,...

We are looking for a talented production support staff/computer operator to monitor and control our computer systems. As a production support staff, you will be responsible for handling the operation and following the defined processes to make sure the tasks are completed on time with the highest required quality. To ensure success as a production support...