Support Executive

2 weeks ago


Delhi, India Shaurya Software Pvt. Ltd. Full time

SOFTWARE SUPPORT EXECUTIVE

Provide training and support to users

Answer user's query and service requests in the ticketing system

Document and assess problems, resolving them independently or routing them as needed

Provide follow up and progress updates to the users

Proficiency in MS Office

Good command in verbal and written communication skills

Excellent analytical, presentation and interpersonal skills

Always think and act with the customer in mind - Understand customer

Should have a go-getter attitude

Basic IT knowledge is required

Please note that this is not a hardware or IT job.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7303244646


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