Customer Service Manager

4 weeks ago


Udaipur, India Home First Finance Company (HFFC) Full time

Company Description

Home First Finance Company (HFFC) was established in 2010 with the mission to make Home Loans accessible for affordable housing. We now serve over 100,000 customers across 250 cities in India, with an Asset Under Management (AUM) of ₹12,000 Cr+. Known for fast approvals and hassle-free processes, we offer tailored loans for home, construction, and mortgage needs. Our team is young, passionate, and dedicated, with an average employee age of just 24.

Role Description

This is a full-time on-site role for a Customer Service Manager located in Udaipur. The Customer Service Manager will oversee daily operations of the customer service team, ensuring customer satisfaction, managing customer support, and resolving issues effectively. Responsibilities will include training and mentoring team members, analyzing customer feedback and metrics, and developing strategies to enhance customer service. The role requires maintaining a high level of communication and problem-solving skills to provide top-notch service.

Qualifications

  • Customer Service Management, Customer Support, Customer Satisfaction skills
  • Strong Analytical Skills to interpret data and improve service performance
  • Excellent Communication skills, both written and verbal
  • Leadership and team management experience is a plus
  • Bachelor

  • Customer Service

    7 days ago


    Udaipur, India Five Splash Infotech Pvt Ltd Full time

    Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken - Follow Up To Ensure That Appropriate Actions Are Taken On Customer...


  • Udaipur, Rajasthan, India Shapesway Technologies Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionShapesway Technologies Private Limited is a leading digital marketing agency based in Udaipur, Rajasthan. Our mission is to help businesses thrive in the digital landscape by crafting innovative solutions tailored to unique goals. Our expertise includes digital marketing, graphic design, website design, branding, and business promotion. We...


  • Udaipur, India ApkaMart. Com Full time

    Apkamart is a leading e-commerce company specializing in unique home decor and handicraft products. We are currently seeking a Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for handling all types of sales and service calls, assisting walk-in customers, and responding to inquiries via WhatsApp and other...


  • Udaipur, India BVC Logistics Pvt. Ltd. Full time

    **Note**: - **Hiring for Udaipur.**: - **Proficiency into regional language is mandatory.** **Job Summary**: The CC executive will be the face of BVC Logistics for customers and partners. - Follow up with clients for payments. - Handling all inbound calls from the customers and resolving their queries, complaints and request. - Ensuring customer...


  • Udaipur, India warrgyizmorsch Full time

    we have an urgent hiring for a customer care Representative Immediate joiner preferred job location Udaipur Rajasthan Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: -...

  • Service Manager

    2 weeks ago


    Udaipur, Rajasthan, India Lake City EV Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Primary ResponsibilitiesOversee the overall Service operations and ensuring service quality as per Ather defined standards.Technical support to Shop floor team and Door-Step Servicing Team.Ensure day-to-day closure of pending payments based on report submitted by billing executive.Attend workshops and study publications to stay up-to-date with developments...


  • Udaipur, India Arcgate Full time

    We are Arcgate. Dun & Bradstreet rated Arcgate as the Best Mid-Sized Enterprise in the IT & ITeS sector in India. We are a fast growing team of 2500+ highly skilled analysts and engineers who have worked on multi-year engagements for a variety of market leading US customers. We work from a highly secure, state-of-the-art 200,000 square feet delivery center...


  • Udaipur, Rajasthan, India Octa GST Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionOcta GST, a software brand of Blowbits Solutions LLP, is a software design and development company focused on intelligent, user-friendly compliance solutions for India. As a GST Suvidha Provider authorized by the Goods and Services Tax Network (GSTN), we deliver secure and scalable digital connectivity between taxpayers and the...


  • Udaipur, India ENVYX Full time

    Company Description Established in 2023 in Udaipur, Rajasthan, ENVYX is an ISO 9001:2015 certified company specializing in the sales and service of fire safety equipment. The company offers consulting services, trained manpower supply, inspection and auditing, training, and rental services. ENVYX leverages its extensive industrial experience to understand...


  • Udaipur, India Mindvision Infotech Opc Pvt Ltd Full time

    **Job Opening: Tele-callers (40 Positions) - E-commerce Brand | Udaipur** **Location**: Udaipur, Rajasthan **Job Type**: Full-Time **Industry**: E-commerce **Positions Available**: 40 **Job Description**: We are hiring enthusiastic **Tele-callers** to join our growing e-commerce team in Udaipur! This is a great opportunity for individuals looking to build...