Azure Support Lead

7 days ago

Bengaluru, India Columbia Sportswear Company Full time

Job Summary:

We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical, 24x7x365 environment. This role is responsible for delivering Level 2 (L2) and Level 3 (L3) support for the Data and Analytics team, ensuring stability, performance, and continuous improvement of our data platforms and processes.

The position operates within a rotational shift model, covering 16 hours per day, 7 days a week, to ensure uninterrupted support during critical processing hours. As a senior member of the team, you will lead offshore operations, act as the primary escalation point, and drive operational excellence through automation, process optimization, and cross-functional collaboration.

Essential Functions/Responsibilities:

Operational Leadership:
Lead and mentor a team of offshore engineers supporting DNA production, QA batch jobs, and applications. Ensure seamless operations across shifts and act as the primary escalation point for critical issues. Production Support & Incident Management:
Troubleshoot and resolve complex production issues related to data, systems, and applications. Drive root cause analysis and implement long-term solutions to prevent recurrence. System Monitoring & Performance Optimization:
Monitor job schedules, application performance, and system health using enterprise tools. Proactively identify and resolve performance bottlenecks. Environment Management:
Administer and maintain EIM environments across Azure and BI platforms. Lead environment refreshes, cutovers, and release activities for major and minor deployments. Documentation & Knowledge Sharing:
Develop and maintain comprehensive support documentation. Provide training and guidance to team members to foster knowledge growth and operational maturity. Continuous Improvement:
Identify opportunities to enhance system reliability, automate manual processes, and improve support efficiency. Champion best practices in production support and DevOps. Stakeholder Collaboration:
Collaborate with cross-functional teams, including development, QA, and business stakeholders. Work with Microsoft support to resolve Azure-related issues.

Qualifications

Bachelor’s Degree in Computer Science, Information Systems, or a related field. 5+ years of experience in application development, production support, and system administration. Proven experience leading technical teams in a high-availability, enterprise-scale environment. Strong understanding of incident, change, and problem management processes. Expertise in SQL (including performance tuning), PowerShell scripting, and Python. Hands-on experience with the Azure platform including Databricks, Azure Data Factory, Azure Data Lake, and Azure SQL Data Warehouse Familiarity with SAP BW, HANA, Data Services, and enterprise BI tools (Cognos, Power BI, Azure Analysis Services). Experience with job schedulers such as Autosys or Tidal. Working knowledge of Git and CI/CD practices. Strong analytical, troubleshooting, and decision-making skills. Excellent communication and stakeholder management abilities.

#LI-SA1 

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 

  • Azure Support Lead

    1 week ago

    Bengaluru, India Columbia Sportswear Company Full time

    Job Summary: We are seeking a highly skilled and proactive Lead Operations Engineer to oversee and support our Data and Analytics (DNA) platform in a mission-critical, 24x7x365 environment. This role is responsible for delivering Level 2 (L2) and Level 3 (L3) support for the Data and Analytics team, ensuring stability, performance, and continuous...

  • Azure Data Support Lead

    4 weeks ago

    Bengaluru, Karnataka, India Collabrah Tech Solutions Full time

    Company Description Collabrah Tech Solutions is an innovative IT company specializing in IT consulting, staffing, and recruiting. We provide solutions and services across various verticals including Analytics, Data Science, Data Engineering, Machine Learning, Artificial Intelligence, and Cloud Migration. Our comprehensive offerings extend to Managed...

  • Azure Data Support Lead

    1 week ago

    Bengaluru, Karnataka, India Collabrah Tech Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionCollabrah Tech Solutions is an innovative IT company specializing in IT consulting, staffing, and recruiting. We provide solutions and services across various verticals including Analytics, Data Science, Data Engineering, Machine Learning, Artificial Intelligence, and Cloud Migration. Our comprehensive offerings extend to Managed Services,...

  • Azure Support Engineer

    7 days ago

    Bengaluru, India VDart Software Services Pvt. Ltd. Full time

    Top 3 skills which is mandatory Hands-on expertise with Azure services Azure DevOps and Integration Experience Strong problem-solving and communication skills Job Title: Application Support Engineer Azure dev / Integration Position Summary: An Application Support Engineer maintains IT solutions within a technology domain, ensuring...

  • Azure Support Engineer

    1 week ago

    Bengaluru, India VDart Software Services Pvt. Ltd. Full time

    Top 3 skills which is mandatory Hands-on expertise with Azure services Azure DevOps and Integration Experience Strong problem-solving and communication skills Job Title: Application Support Engineer Azure dev / Integration Position Summary: An Application Support Engineer maintains IT solutions within a technology domain, ensuring...

  • ETL Azure Lead Developer

    3 weeks ago

    Bengaluru, India Aliqan Services Full time

    Job Description - Must have worked on Data Integration, Data Warehouse project for at least 5 yrs. - ADF, Azure Data Factory, Azure SQL, Synapse, Active Directory. - Should have experience in reviewing the ETL design documents, ETL Workflows and Jobs. Job description: - Hands-on experience in design, development, testing, deploying, and maintaining data...

  • Azure Cloud Lead

    4 weeks ago

    Bengaluru, Karnataka, India MAK Technologies LLC Full time

    Distribution Effort : 5/Days per week (India day time) Skill : Azure Cloud Project Role : Technical Services/ Development No of Position : 1 Location : preferred Bangalore - later there might be some Shift rotation and OnCall added -Azure and Linux Job Description. • 5+ Years of Work experience with Linux • 3+ Years experience in Azure • Support...

  • Azure Cloud Lead

    3 weeks ago

    Bengaluru, India MAK Technologies LLC Full time

    Distribution Effort: 5/Days per week (India day time) Skill: Azure Cloud Project Role: Technical Services/ Development No of Position: 1 Location: preferred Bangalore later there might be some Shift rotation and OnCall added -Azure and Linux Job Description. • 5+ Years of Work experience with Linux • 3+ Years experience in Azure • Support Timing – 8...

  • Azure Cloud Lead

    1 week ago

    Bengaluru, Karnataka, India MAK Technologies LLC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Distribution Effort: 5/Days per week (India day time)Skill: Azure CloudProject Role: Technical Services/ DevelopmentNo of Position: 1Location: preferred Bangalorelater there might be some Shift rotation and OnCall added-Azure and Linux Job Description.• 5+ Years of Work experience with Linux• 3+ Years experience in Azure• Support Timing – 8 / 5...

  • Azure Data Lead

    1 week ago

    Bengaluru, Karnataka, India Aionos Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Highly skilled Data Engineer with 12+ years in data engineering, including 8+ years of hands-on experience in Azure technologies.Expertise in ELT, data modeling, integration, and Kubernetes with tools like Data Factory and Databricks.Proven project management skills and experience leading small teams in agile environments. Relevant Azure and AWS...