Customer Service Team Lead

JobDescriptionTo motivate, develop and mentor team members in a dynamically changing environmentEnsure adherence to the process deliverable (SLA's)Governance on daily shrinkage and attritionWork closely with all support function teams.Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs.Perform regular audit...

Job Description Motivate, develop and mentor team members in a dynamic environment. Ensure adherence to process deliverables (SLA's). Monitor daily shrinkage and attrition. Work closely with support function teams. Provide qualitative/constructive feedback to team members/SMEs. Perform regular audit checks on compliance requirements. Address...

Job DescriptionTo motivate, develop and mentor team members in a dynamically changing environmentEnsure adherence to the process deliverable (SLA's)Governance on daily shrinkage and attritionWork closely with all support function teams.Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs.Perform regular audit...

Job DescriptionTo motivate, develop and mentor team members in a dynamically changing environmentEnsure adherence to the process deliverable (SLA's)Governance on daily shrinkage and attritionWork closely with all support function teams.Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs.Perform regular audit...

Job DescriptionTo motivate, develop and mentor team members in a dynamically changing environmentEnsure adherence to the process deliverable (SLA's)Governance on daily shrinkage and attritionWork closely with all support function teams.Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs.Perform regular audit...

Job DescriptionTo motivate, develop and mentor team members in a dynamically changing environmentEnsure adherence to the process deliverable (SLA's)Governance on daily shrinkage and attritionWork closely with all support function teams.Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs.Perform regular audit...

Job Description To motivate, develop and mentor team members in a dynamically changing environment Ensure adherence to the process deliverable (SLA's) Governance on daily shrinkage and attrition Work closely with all support function teams. Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs. Perform regular...

Job Description To motivate, develop and mentor team members in a dynamically changing environment Ensure adherence to the process deliverable (SLA's) Governance on daily shrinkage and attrition Work closely with all support function teams. Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs. Perform regular...

**Job Profile**: Team Leader **Location**: Noida Sector 59 **Salary**: Up-to 25k **Experience **:Minimum 2 year **Working Days**: 5 Days **Job Type **:Full Time **Job Summary**: For Customer Service Team Leader in the BPO (Business Process Outsourcing) industry involves managing and leading a team of customer service representatives to ensure the delivery...

**Job Profile**: Team Leader **Location**: Noida Sector 59 **Salary**: Up-to 25k **Experience **:Minimum 2 year **Working Days**: 5 Days **Job Type **:Full Time **Job Summary**: For Customer Service Team Leader in the BPO (Business Process Outsourcing) industry involves managing and leading a team of customer service representatives to ensure the delivery...

**Position: Customer Support-Executive** **Location**:Noida **No. of Position:1** **Experience**: 1 years **Salary**: INR 2 - 3 LPA. **Qualification**:Graduate **Role & Responsibilities**: - Mail Communication with Customer - Management of Incoming returns till dispatch to customers - Re-conciliation of incoming Vs Claimed - Understanding of ERP for...

Job Description To motivate, develop and mentor team members in a dynamically changing environment Ensure adherence to the process deliverable (SLA's) Governance on daily shrinkage and attrition Work closely with all support function teams. Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs. Perform regular...

Role Summary : Presales lead is responsible to drive win strategy, deal construct & building mindshare with all stakeholders to win large IT Infrastructure services pursuits Broadly, this role is expected to: Owning, leading, and winning RFP/RFI/RFS/RFQ’s across Infrastructure service lines and integrated IT Outsourcing pursuits Working along with...

Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

AxisPhone:Customer Service Team Lead - Voice 7 - 9 Years 1 Opening Noida Role description AxisPhone:Customer Service Team Lead - Non Voice INTERNAL USAGE: No. of Vacancies: Reports to: AxisPhone:Service Head - Voice Is a Team leader? Yes Team Size: 15-20 Grade: Manager/Senior Manager Business: ...

AxisPhone:Customer Service Team Lead - Voice 7 - 9 Years 1 Opening Noida Role description AxisPhone:Customer Service Team Lead - Non Voice INTERNAL USAGE: No. of Vacancies: Reports to: AxisPhone:Service Head - Voice Is a Team leader? Yes Team Size: 15-20 Grade: Manager/Senior Manager Business: ...

AxisPhone:Customer Service Team Lead - Voice 7 - 9 Years 1 Opening Noida Role description AxisPhone:Customer Service Team Lead - Non Voice INTERNAL USAGE: No. of Vacancies: Reports to: AxisPhone:Service Head - Voice Is a Team leader? Yes Team Size: 15-20 Grade: ...

System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

Job Description- To motivate, develop and mentor team members in a dynamically changing environment- Ensure adherence to the process deliverable (SLA's)- Governance on daily shrinkage and attrition- Work closely with all support function teams.- Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs.- Perform...

Job Summary: Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team...