Customer Service Team Lead

Job Description Motivate, develop and mentor team members in a dynamic environment. Ensure adherence to process deliverables (SLA's). Monitor daily shrinkage and attrition. Work closely with support function teams. Provide qualitative/constructive feedback to team members/SMEs. Perform regular audit checks on compliance requirements. Address...

Job Description To motivate, develop and mentor team members in a dynamically changing environment Ensure adherence to the process deliverable (SLA's) Governance on daily shrinkage and attrition Work closely with all support function teams. Monitor projects/transactions and provide qualitative/constructive feedback to the team members/SMEs. Perform regular...

Job Summary: Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team...

Role : Presales & Solutions Team Lead (Infra Managed Services)Experience Required : 1 5+ Years (Minimum 8+ Years Relevant Experience)Role Summary :Presales lead is responsible to drive win strategy, deal construct & building mindshare with all stakeholders to win large IT Infrastructure services pursuitsBroadly, this role is expected to: Owning, leading, and...

Role : Presales & Solutions Team Lead (Infra Managed Services)Experience Required : 15+ Years (Minimum 8+ Years Relevant Experience)Role Summary :Presales lead is responsible to drive win strategy, deal construct & building mindshare with all stakeholders to win large IT Infrastructure services pursuitsBroadly, this role is expected to: Owning, leading, and...

Contract type: Full time Location: Noida JOB OVERVIEW The Customer Service Executive role is focused on providing support in processing and resolving all queries, requests, and complaints received from both Study Group's external customers (primarily Agents) and internal customers. The successful applicant will have experience in working towards...

Contract type: Full timeLocation:NoidaJOB OVERVIEWThe Customer Service Executive role is focused on providing support in processing and resolving all queries, requests, and complaints received from both Study Group's external customers (primarily Agents) and internal customers. The successful applicant will have experience in working towards Service Level...

Job Description :We seek a skilled Tech Lead with a track record of team leadership and a genuine enthusiasm for crafting exceptional products across diverse platforms, alongside the necessary supporting services to drive their success. Additionally have experience to lead AI/ML initiatives in the company and deliver high-impact solutions.The ideal candidate...

REQUIREMENT SPECIFICATION SHEET Role Esker Lead Experience Range Overall Experience – 8+ years Java script experience: 3+ years Mandatory Skills (MUST HAVE) Skill 1 (Seating Chart) Good domain experience in Finance (Order Management process, Accounts Receivable process,etc.) Develop and maintain existing product codebase using Java Script.Strong...

Entity: FinanceJob Family Group: Business Support GroupJob Description: Key Accountabilities: Initial point of contact for all retail consumers regarding site experience concerns Provide exceptional customer service to our customers and team members. Leverage deep understanding of specific key account customers, processes / systems Act as a customer...

About the internship:Customer Interaction:Respond promptly to customer inquiries via phone, email, and chat.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Sales Support:Assist the sales team...

About the internship:Customer Interaction:Respond promptly to customer inquiries via phone, email, and chat.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Sales Support:Assist the sales team...

About the internship:Customer Interaction:Respond promptly to customer inquiries via phone, email, and chat.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Sales Support:Assist the sales team...

Position Summary: Team is responsible for designing, developing, and managing Cloud-based infrastructure, applications, and services. Optimize IT resources, improve scalability, and reduce operational costs. Work closely with other IT professionals, such as developers, architects, and system administrators, to design, implement, and maintain cloud-based...

We're looking for a Java Manager to lead a team and develop features for our Remote Gaming Platform. RGP is our innovative platform which delivers exciting world class games and enables us to integrate with any operator in the world, providing thrilling gaming experiences to millions of players Roxor develops and provides a wide variety of much-loved games. ...

Job Title: SAP SD Consultant Team Lead Take the lead in overseeing a team of SAP SD consultants responsible for implementing, customizing, and supporting SAP SD modules to fulfill client needs. Provide coaching and guidance to the SAP SD team to enhance their implementation, support, and SD skillset. Work closely with clients to comprehend their business...

We're looking for a Java Manager to lead a team and develop features for our Remote Gaming Platform. RGP is our innovative platform which delivers exciting world class games and enables us to integrate with any operator in the world, providing thrilling gaming experiences to millions of players Roxor develops and provides a wide variety of much-loved...

Contract type: Full time, Permanent Location: Noida JOB OVERVIEW As a Customer Service Executive, your primary responsibility is to contribute significantly to fostering a positive customer experience by engaging in effective telephone communication. You will be tasked with addressing inquiries from Study Group's customers, including agents and students,...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We're seeking a...

Position Summary: One should have good hands on exposure on Core Java development. One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. Job Responsibilities: Design and develop complex cloud-based hybrid mobile applications...