Campaign Manager

4 days ago


Mumbai, India Tech Mahindra Full time
JOB Role: Campaign Manager

Location: Mumbai (Chandivali) Only

Looking for WFM Team Lead or Assistant Manager for 2 years of experience

Skillset: Campaign Manager, Campaign Creation, Campaigning, Survey calling (D-sat calling), Dormant, inactive, and welcome calling, Dialer, Dialing, Predictive Dialer, Cisco, Avaya, Genesys

Roles and Responsibilities:•Should have at least 5 years for dialing experience on predictive dialer (preferably CISCO)•Experience in banking outbound dialing (preferably in public sector bank)•Should have experience on multiple campaigns (must have, are listed below):•Collections•Loan•Dormant, inactive, and welcome calling•Survey calling (D-sat calling)•Should have 2 years of leadership experience as TL (or 4 years for AM)•Good understanding of PSU dialing•Should be able to manage stakeholders on his own (including bank officials)•Should have good understanding of MIS along with dialer – as he will be responsible for explaining reports to bank officials and get the created for dialer/MIS
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