▷ Only 24h Left: Delivery Manager-Retail

6 days ago


Bengaluru, India Tata Consultancy Services Full time
TCS is hiring for "Delivery Manager-Retail". Details below-

Role- Delivery Manager-Retail

Exp-8-14 Years

Location- Bangalore ( Electronic City )

Skillset Required- Exp in handling Service Delivery for International Retail Clients

Role-

Must Have:

- 8+ Years of Exp in Ecommerce/Retail- Thorough Understanding of Retail Operations and its nuances- Should have exp in Content Management/Website operations- Should have basic understanding in Digital marketing/SCM and other retail verticals- Should have handled 50+ FTEs- Excellent Interpersonal and communication skills- Should be ok to manage 24/7 project- Hands on experience business transformation with quantified benefits- Basic knowledge in automation tools (Power automate, RPA tools)- Knowledge in digital marketing is an added advantage

Roles & Responsibilities

- Responsible for overall customer deliverables (KPIs, OKRs)- Responsible to drive enterprise level business transformation, ensure key milestones are met on time- Process excellence – Automation is integral part of the delivery, drive it religiously- Contract Management – Ensure contracts are live. Extension to be handled religiously and complete it on time- Skill Management – Identify skill gap and work closely with TD team and upskill the team for future needs.- Travel to customer location – Travel to customer location for reviews and ensure closure of key actions.

Interested candidates can apply

Regards

Tanya Kansal

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