After Sales Manager

Found in: Whatjobs IN C2 - 2 weeks ago


pune, India DVS MECH Solutions Full time
Position : After SalesManager
Experience: At least 15years
Industry/ Domain : MobileHydraulics
Weare looking for a candidate with strong experience in thecustomerfacingquality department. This candidate will bethe head of the after sales and application department. He willsupersede and coordinate our service engineers. In particular hewill:
  • Coordinate the activities of ourengineers in the field;
  • Manage and negotiateclaims and warranties with thecustomers;
  • Support all claims with the requiredqualitative documentation (8D reports 5S reports..)
  • Create the installationreports;
  • Coordinate and manage the reparationsand quality inspections of the material inplant;
  • Supports customer relationships bymaintaining deep product technical knowledge and providingtechnical advice technical support and technical expertise toenable & foster expansion in the market and solve forcustomer inquiry problems and needs.
  • Guaranteethat customer queries and issues are addressed in a timely manner(directly or through theteam).

NOTE: ONLY APPLY IF YOU ARE HAVING EXPERIENCE IN MOBILEHYDRAULICS

mobilehydraulics,customer,sales


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