Reservation Executive

2 weeks ago


Delhi, India BEACH RESORT IN NORTH GOA Full time

Application Requirement: Only Candidates Currently Residing in Goa and have hotel experience May Apply.Note: This position is strictly for individuals who currently reside in Goa. Candidates from outside Goa should not apply, as they will not be considered.Job Description:Job description:We are a well-established hospitality group in Goa, looking to hire a Reservation Associate (or Reservation Executive, depending on experience) to join our team at our South Goa location.This is an exciting opportunity for energetic and customer-focused individuals who are passionate about the hospitality industry and want to be part of a growing team. We are specifically inviting applications from candidates currently residing in Goa, ideally from areas close to South Goa.What You’ll Do:- Handle reservation inquiries via phone, email, and other booking platforms- Enter and update booking details accurately in the system- Provide clear and professional communication to guests regarding rates, availability, and packages- Coordinate with internal teams (Front Office, Sales, etc.) to ensure smooth guest experiences- Maintain up-to-date reservation records and generate required reports- Deliver prompt, courteous responses to all guest queries- Follow industry-standard reservation protocols and systemsWhat We’re Looking For:- Prior experience in hotel reservations/front office preferred- Freshers with strong communication skills and a positive attitude are welcome to apply- Excellent verbal and written English communication- Strong email etiquette and confident telephone handling- Comfortable using computer systems; familiarity with hotel software is a plus- Must be based in Goa (South Goa preferred) and available for full-time on-site work



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