Cluster Revenue Manager
3 weeks ago
Italian Hospitality Collection S.p.A. is a world-class hotel, resort and spa brand that features some of Italy's most impressive properties and provides rich, authentic experiences for avid travellers who seek a genuine Italian lifestyle. With stunning properties in Tuscany, Sardinia and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure.
For Duo Milan Porta Nuova and Grotta Giusti Thermal Spa Resort, Tribute Portfolio and Autograph Collection – Marriott Properties, we are looking for a profile of Cluster Revenue Manager who will report directly to Director of Revenue Strategy. The primary purpose of this position is to monitor group and transient business thresholds within the forecast to ensure measurable improvements for demand and availability.
Supply critical analysis on the effect of short range decisions effecting occupancy, average rate and rooms profit goals. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. It's a challenging position within the commercial team. This revenue manager will be responsible for managing 2 hotels directly.
MANDATORY REQUIREMENTS
Ø A minimum of 3 years in a revenue management.
Ø Preferred Experience:
o Experience in an international hotel chain or hotel group.
Ø Operation knowledge of any of the following systems:
o Opera, Marsha, One Yield and HPP.
Ø Advanced Excel and strong numeracy and analytical skills.
Ø High-level presentation skills via PowerPoint or other tools.
Ø Native or fluent in Italian and English (written and spoken)
Ø Must be EU Citizen or in possession of Italian work visa.
OBJECTIVE OF THIS ROLE
The Cluster Revenue Manager will work with the Group Director of Revenue Strategy & Distribution to coordinate and implement all revenue strategies mainly related to Duo Milan Porta Nuova, Tribute Portfolio, and Grotta Giusti Thermal Spa Resort, Autograph Collection.
He/She works closely with the sales and marketing teams as well as the operations teams in each hotel.
Responsible for delivering all aspects of pricing, demand analysis, yield management, business mix optimisation, selling strategies, distribution and intermediary strategy and tactics to maximise revenue growth, profit contribution and market share, working closely with the on-property reservations and C&E team.
He/She reports to the Group Director of Revenue Strategy & Distribution
CORE JOB RESPONSIBILITIES AND DUTIES
Ø Oversee revenue management and distribution strategy of the hotel and coordinate day to day yield operations.
Ø Ensure all related systems are configured correctly, validated and working to full capacity
Ø Daily pick-up analysis, strategy adjustments and reporting.
Ø Experience leading daily and weekly commercial meetings on forward looking issues such as booking pace, performance analysis and put in place action plans.
Ø Perform competitive benchmark studies and follow market trends.
Ø Create and develop pricing strategies in conjunction with the individuality of each hotel.
Ø Oversee strategy for the two Marriott Hotels.
Ø Responsible for assessing, analysing and pricing group business strategies.
Ø Analyse overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.
Ø Ensure web site booking process is maintained up-to-date and functional.
Ø Regularly check the input and the quality of data (segmentation, denials tracking, etc.).
Ø Evaluate performance of distribution partners and contracted rates (OTA, tour operator, corporate, consortia, groups, etc).
Ø Prepare outline for and support the annual revenue budget process.
Ø Any other reasonable requests made by management.
PERSONALITY & SKILLS
Ø Resilient and motivated – Self organised, working well under time constraints while balancing concurrent tasks and priorities.
Ø Excellent analytical and numeric skills for fast data crunching
Ø Highly goal-oriented
Ø Excellent team-working skills
Ø Ability to work in a high-pressure environment.
Ø Good listening skills and the ability to anticipate business needs.
Ø Able to develop relationships with the two Marriott hotels and the teams.
Ø Capacity to read situations, understand environments and respond accordingly
Requirements
Revenue Analysis Pick up KPI
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