MSBI Support Engineer

1 month ago

BangaloreHyderabad, India Swift Strategic Staff Solutions INC Full time

Role : SSIS - MSBI Support Engineer


Job Description :

- Candidate should have over all 3 to 4 years in Infra experience in that strong experience in SQL BI with 1- 2 years of experience on SSIS SSRS SSAS Windows and SQL Server


- Strong ability to communicate clearly and professionally with end customers

- Strong ability to troubleshoot complex issues in an often-ambiguous environment

- Experience in support projects and handling customers and feedback survey

- Performing root cause analysis of customer reported issues

- Basic understanding of Microsoft Azure

- Strong ability to analyze interpret and communicate technical errors and solutions

- This track will be in 24X7 shift model Therefore candidates should be flexible to cover during holidays and weekends

Skills :

As a Support Engineer you will be involved in :

- Strong communications skills Excellent spoken and written English communication skills

- Effective polished interaction with customer to gather information

- Demonstrable troubleshooting skills

- Cross team collaboration

- Logical and Critical thinking

- Passion for technology and customer support

- Understanding of cloud vs on premise computing

(ref:hirist.tech)

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