![Axiom Software Solutions Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Support Representative
2 days ago
Location : Noida, UP
Duration : Full Time
Work Mode : Onsite
Mandatory : Candidate must have at least 1 Year of International Voice Process.
Job Description :
*Key Responsibilities: *
- Handle inbound customer calls in a professional manner.
- Resolve customer queries and issues promptly and accurately.
- Provide product and service information to customers.
- Maintain and update customer records in the database.
- Achieve performance targets set by the management team.
*Requirements: *
- Excellent communication skills in English, both verbal and written.
- Minimum qualification: Diploma or equivalent.
- Prior experience in a BPO or customer service environment is preferred.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment.
- Flexibility to work in rotational shifts.
*Benefits: *
- Competitive salary package with attractive incentives.
- Both side cab facility provided for all employees.
- 5 Days a week, Rotational Shift/Rotational Off.
- Health insurance and wellness programs.
- Opportunities for career growth and advancement.
- Comprehensive training programs.
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