CIM - Customer Service Admin Specialist
7 hours ago
Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best to improve the world around us. Primary Job Role: Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions Responds to and /or provides assistance to Agilent trade customer and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, marketing - Sales team requests, product changes or returns, contact creations - Update in CRM, contract issues/administration or data administration May act as SAP CRM Data entry resource for team responsible for creating Leads, Non-Leads and Marketing response Resolves problems by applying established policies, procedures and tactics. Key Requirements: Person responsible to handle all the data related to customer internal - external, leads - non leads, coordinate with marketing - sales team for the data validation and product ID entries in CRM Verify MICT, coordinates with governance teams for the data entry within operations timelines Ensures proper control, recording and classification of transactions. Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries Interfaces with sales support, customer service and Marcom teams to ensure compliance Excellent knowledge & work experience in SAP CRM Person needs to be flexible to work in rotational shifts as this is global region support team Transaction processing, customer service operations role enabling data for Sales - Commercial marketing Person to meet the TAT timelines, Quality standards for the data as per process guidelines - discipline Good communication skills required Good MS Excel knowledge Knowledge in MS Power Platform would be an added advantage Any language specialization (particularly European languages like French/Spanish/Italian) would be preferred Qualifications Bachelor’s or Master’s degree or equivalent Minimum of 3-5 years relevant experience Extensive knowledge and skills to complete specialized tasks Additional Details This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: NoShift: DayDuration: No End DateJob Function: Customer Service
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CIM Business Process Analyst
3 weeks ago
Manesar, India Agilent Full timeDescription Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world...
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Customer Service Admin Specialist
2 days ago
Manesar, India Agilent Full timeDescription Responsible for interfacing with customers, sales or service representatives to handle a variety of pre-sales or post-sales service functions.Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfilment processes/ customer service requests such as end-to-end order status management,...
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Customer Service Admin
3 weeks ago
Manesar, India Agilent Full timeDescription Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world...
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Cim - Business Process Admin
1 week ago
Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full time**Key Responsibilities**: Person responsible to handle all the data related to customer internal - external, leads - non leads, coordinate with marketing - sales team for the data validation and product ID entries in CRM. Verify MICT, coordinates with governance teams for the data entry within operations timelines. Ensures proper control, recording and...
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Customer Service Admin
4 days ago
Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full timeDescription - Responsible for interfacing with customers, logistics, manufacturing, and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assist Agilent trade customers and internal customers in product/service order fulfillment processes, and customer service requests such as...
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Customer Service Admin
2 weeks ago
Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full timeResponsible for interfacing with customers, logistics, manufacturing, and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end...
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Admin Executive
1 week ago
Manesar, India Ethics Group Of Companies Full time**Job Title**: Admin Executive - Warehouse **Location**: Manesar, Haryana **Employment Type**: Full-Time, Permanent **Role Overview** We are looking for a **detail-oriented Admin Executive** to handle day-to-day administrative operations for our warehouse facility in Manesar. The role requires strong organisational skills, coordination abilities, and prior...
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Customer Service Admin
2 days ago
Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full timeWe are looking for a proactive and motivated Customer Service Representative who will be part of a fast-paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customers worldwide while working with an internal team spread across the globe. This job...
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Customer Service Admin
2 weeks ago
Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full timeWe are looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customer based in the United States while working with an internal team spread across...
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Customer Service Admin
2 weeks ago
Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full timeWe are looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customers based in the EMEA while working with an internal team spread across the...
