Customer Service Admin

1 day ago


Manesar Gurugram Haryana, India Agilent Technologies Inc. Full time

Responsible for interfacing with customers, logistics, manufacturing, and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.

Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, contract issues/administration or lease administration.

Would be responsible for booking orders, managing web billing process, upselling or cross-selling products and/or processing quotes, and managing other sub-processes.

**Technical Skills**:

- Proficiency in using ERP Systems, such as SAP CRM/ ECC, to manage and process orders/Quotes and bookings effectively**.**:

- Proficiency and knowledge of web billing portals and end to end processing of web billing requests.

**Communication Skills**:

- Excellent written and verbal communication to ensure clear and timely responses to customers and team members.
- Ability to articulate complex information in a simple and understandable manner.

**Problem-Solving Abilities**:

- Strong critical thinking and problem-solving skills to handle unexpected issues and find efficient solutions**.**:

- Ability to analyze data and make informed decisions to improve the overall process.

**Attention to Detail**:

- High level of accuracy and attention to detail to avoid errors in order processing and booking**.**:

- Meticulous in following procedures and ensuring all necessary information is captured and processed correctly.

**Time Management**:

- Strong time management skills to handle multiple orders and bookings simultaneously without compromising on quality
- Ability to prioritize tasks and meet deadlines efficiently.

**Adaptability and Learning Agility**:

- Willingness to learn and adapt to new systems and processes as they evolve**.**:

- Continuous improvement mindset to stay updated with industry trends and best practices.

**Team Collaboration**:

- Ability to work well within a team, collaborating with colleagues to achieve common goals**.**:

- Open to feedback and willing to contribute to team discussions and problem-solving sessions.
- Having great interpersonal skills

**Qualifications**:
Requires higher education or specialized training/certification, or equivalent combination of education and experience.

Typically at least 3-6 years of relevant experience for entry to this level.

**Additional Details**

This job has a full time weekly schedule.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

**Travel Required**:No

**Shift**:Evening

**Duration**:No End Date

**Job Function**:Customer Service



  • Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full time

    Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end...


  • Manesar, Gurugram, Haryana, India Agilent Technologies Full time

    Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end...


  • Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full time

    We are looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customer based in the United States while working with an internal team spread across...


  • Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full time

    The Senior Specialist will be responsible for managing end-to-end processes related to order bookings, quotations, billing corrections, audit readiness, and driving process improvements. This role is highly collaborative, involving coordination across multiple departments such as Tax, CIM, sales, finance, factory, logistics and Contracts. You will also be...


  • Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full time

    Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end...


  • Gurugram, Haryana, India WNS Global Service Pvt. Ltd Full time

    Hi Connection, we are hiring for Microsoft D365 System Administrator/Dynamics 365 Admin. Summary: - Dynamics 356 Administration, Customization, and Configuration. - Liaise with internal stakeholders for enhancements. - Address service requests and incidents. **Responsibilities**: - Administer D365 environment. - Manage user access and security. - Develop...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time,...


  • Gurugram, Haryana, India Chowgule Warehousing & Logistics Services Pvt. Ltd. Full time

    Telecalling Record Customer Contacts Fluent in English Give information of Services Maintain Healthy relationship with clients. Collect desire Information from Clients Admin Job Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly...

  • Finance Admin

    3 days ago


    Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full time

    Team member of General Accounting and Reporting team that is responsible for looking after the accounting and MEC activities. Ensure proper control, recording and classification of transactions. Liaise with various departments like FRC, businesses, HR and payroll admins. Should be proactive in addressing process issues, front end external/internal...


  • Gurugram, Haryana, India IPA INDUS PARKING SERVICES PRIVATE LIMITED Full time

    The **Parking Administrative Assistant** plays a crucial role in supporting the smooth operation of parking facilities and services. This position involves providing administrative support to the team, assisting customers with inquiries and concerns, and ensuring efficient coordination of parking-related activities. The Parking Administrative Assistant...