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Process Associate

3 months ago

gurugram, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
 Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. 
 
Welcome to the relentless pursuit of better.

Inviting applications for the role of Process Associate/Process Developer - P&C Claims
Responsibilities: 
• Ability to draw accurate data selection from claim documents, attention to detail imperative, previous experience of claims strongly preferred
• Review, quality control and amendment where necessary of cause of loss and loss location data contained within our claims systems across all lines of business
• Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims
• Consistently meet established productivity, schedule adherence, and quality standards
• Authorize the appropriate payment or refers claims to investigators for further review
• Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary
• Consistently meet cycle time/productivity goals that are aligned with corporate objectives
• Ability to consistently meet cycle time/productivity goals
• Examine documents for completeness, accuracy, or conformance to standards


Qualifications we seek in you

Minimum qualifications
• Graduate from a recognized university
• Relevant experience in P&C claims processing 
• Ability to communicate efficiently & effectively, both verbally and in writing
• Good at MS Office

Preferred qualifications
• Analyze processes and procedures and identify errors or inconsistencies
• Knowledge of different P&C insurance process and procedure