Process Associate

3 weeks ago

Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Process Associate, Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities

• Respond to customer queries and customers concern

• Provide support for data collection to enable Recovery of the account for end user.

• Maintain a deep understanding of client process and policies

• Reproduce customer issues and escalate product bugs

• Provide excellent customer service to our customers

• You should be responsible to exhibit capacity for critical thinking and analysis.

• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you

Minimum qualifications

• Graduate (Any Discipline)

• Freshers are eligible

Preferred qualifications

• Previous experience in a customer service role chat/email/voice

• Effective probing skills and analyzing / understanding skills

• Analytical skills with customer centric approach

• Excellent proficiency with written English and with neutral English accent

• You should be able to work on a flexible schedule (including weekend shift)

  • Process Associate

    3 months ago

    Gurugram, Haryana, India SDM Process Solutions Full time

    The work requires processing and reviewing patient medical data and documents. Medical data and documents must be classified and associated with correct patient details. This is a backend process. Accurate and timely processing is vital. **Responsibilities** - Classify medical data and documents into database systems. - Create spreadsheets with large...

  • Process Associate

    4 months ago

    Gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate (Banking Process)! Spread the word and refer eligible candidates for this opportunity. Details below: Contact Person: Bhanu Shree Date: Every week Monday to Friday (Walk-in) Time: 9:00 AM – 3:00 PM IST Venue: Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram -...

  • Process Associate

    4 months ago

    Gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate (Banking Process)!Spread the word and refer eligible candidates for this opportunity. Details below:Contact Person: Bhanu ShreeDate: Every week Monday to Friday (Walk-in)Time: 9:00 AM – 3:00 PM ISTVenue: Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016,...

  • Process Associate

    4 weeks ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    3 weeks ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    2 days ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    3 weeks ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate for Airline industry

    8 hours ago

    gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate for Airline industry (chat process)Spread the word and refer eligible candidates for this opportunity. Details below:Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient handling...

  • Process Associate-Controllership

    2 months ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate for Airline industry

    2 weeks ago

    Gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate for Airline industry (chat process) Spread the word and refer eligible candidates for this opportunity. Details below: Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient...

  • Process Associate for Airline industry

    2 weeks ago

    Gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate for Airline industry (chat process)Spread the word and refer eligible candidates for this opportunity. Details below:Job Summary: The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient handling...

  • Process Associate

    22 hours ago

    Gurugram, Haryana, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients._**_ _**_Powered by our purpose - the relentless pursuit of a world that works better for people...

  • Process Associate for Biggest International Airline

    2 weeks ago

    gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate (Biggest International Airline)!Spread the word and refer eligible candidates for this opportunity. Details below:Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient handling of...

  • Process Associate

    2 weeks ago

    gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate (The dream of International airlines)!!Spread the word and refer eligible candidates for this opportunity. Details below:Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient...

  • Process Associate

    1 week ago

    gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate (Fly-into-your-career)Spread the word and refer eligible candidates for this opportunity. Details below:Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient handling of passenger...

  • Process Associate for India's Biggest Airline

    3 days ago

    gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate (India's Biggest Airline)!Spread the word and refer eligible candidates for this opportunity. Details below:Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient handling of...

  • Process Associate

    4 days ago

    gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate- Underwriting

    2 months ago

    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    3 weeks ago

    Gurugram, India IGT Solutions Full time

    About IGT!IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech...

  • Process Associate

    2 weeks ago

    Gurugram, India IGT Solutions Full time

    About IGT! IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth...