Process Associate

3 weeks ago

Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate / Developer, Transaction (OTC)

In this role, you will be responsible for General Ledger close activities like Processing journals, account reconciliations, trial balance review, reporting of unreconciled open items.

You will work with customers/client in day to day operations wherein at times you may need to have telephonic conversations with them.

Your role will function as an overlay of existing domain authorities and bring value through new thoughts/ways of doing work which can lead to operational efficiency. 

Responsibilities

Work in conjunction with the Credit Controllers and National Credit Controller to ensure effective and efficient collection and management of outstanding debt, including debt control issues for allocated clients/brokers with particular focus on reduction of the outstanding debt

Management of allocated debtors to ensure overall debtor targets are met

Outbound and Inbound contact through emails with brokers as required, passionate about Customer retention and collection of payments to clear outstanding premiums

Timely and accurate processing and refunds within authority limit

Ensure compliance with appropriate credit control policies and delegated authorities

Timely processing of Broker BDX

Qualification we seek in you

Minimum qualifications

B.Com Graduate in commerce/finance stream, MBA finance Prefferred

Communication should be A2+ and above 

Preferred Skill Set

Good working knowledge of Oracle General Ledger

Accurate and timely processing of broker statements and policy reconciliations

Understand and adhere to the Distribution service proposition for all customers and take action to ensure service agreements are able to be met or exceeded to ensure an outstanding, lean and efficient service experience to our customers

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