Manager- Expansion

7 days ago


Bengaluru, Karnataka, India Swiggy Full time
Job Summary

The Expansion Manager / New Store Opening & Operations Manager will play a key role in ensuring the successful opening of new stores, including planning, preparation, and execution of new store openings, hiring, training, and onboarding team members, and maintaining operational excellence across existing locations.

Key Responsibilities:
  • New Store Openings: Assist with the planning, preparation, and execution of new store openings, including hiring, training, and onboarding team members.
  • Operations Management: Ensure operational excellence across existing locations, including managing inventory, controlling labor costs, and maintaining high levels of customer satisfaction.
  • Team Management: Supervise and motivate team members to achieve operational goals, including providing coaching, feedback, and recognition.
  • Compliance: Ensure compliance with company policies, procedures, and regulatory requirements, including health and safety standards.
  • Training: Develop and deliver training programs to team members, including onboarding, operational procedures, and customer service standards.
Qualifications & Skills:

Experience: 5-10 years in retail expansion, F&B, project management.

Retail Market Knowledge: Strong understanding of QSR & retail markets, Training, Hiring, Ops Excellence, and store operations.

Program Management: Experience handling multiple store launches simultaneously.

Financial Acumen: Expertise in budget management and cost control, accruals.

Well-versed with Layout optimization to run smooth operations.

About Us

Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands.

We deliver unparalleled convenience driven by continuous innovation, built on the back of robust ML technology and fueled by terabytes of data processed every day.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.



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