Guest Relationship Executive

3 weeks ago

Pune, India Goel Ganga Full time

Job Title: Guest Relationship Executive

Role Overview: We are seeking a proactive and professional individual to manage the front desk and create a welcoming atmosphere for our guests and visitors. The Receptionist will be responsible for handling inquiries, maintaining a tidy and organized reception area, and performing administrative tasks including scheduling appointments, managing correspondence, and providing general office support.

Key Responsibilities:

  • Greet and assist visitors with a warm, friendly demeanor, ensuring a positive first impression.
  • Answer and direct phone calls, take messages, and route them appropriately.
  • Maintain a neat and organized reception area at all times, ensuring a professional and welcoming environment.
  • Schedule and confirm appointments for clients, visitors, and staff, ensuring optimal time management.
  • Handle the incoming and outgoing mail and deliveries in a timely and organized manner.
  • Provide administrative support to the team, including filing, photocopying, and managing basic office duties.
  • Update calenders and assist with meeting scheduling, ensuring effective time management and coordination.
  • Update calendars and assist with meeting scheduling, ensuring effective time management and coordination.

Required Candidate Profile:

  • Minimum of 2 years of experience in a receptionist or front desk role.
  • Male candidates preferred.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Professional attitude, appearance, and demeanor.
  • Excellent written and verbal communication skills.
  • Strong multitasking and time-management skills.
  • Prior experience in the hotel industry is highly desirable
  • Languages: Fluent in English, Hindi, and Marathi.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Paid time off

Work Location: In person

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