Sales Trainer

6 days ago

Noida, India Physicswallah Full time

Job Description: Sales Trainer (EdTech | Non-Academic)

Location: Noida
Experience Required: 45 Years
Department: Training & Development
Industry: EdTech

Role Overview:

We are seeking a dynamic and experienced Sales Trainer to join our EdTech team. The ideal candidate will be responsible for planning, designing, and delivering sales training programs for Inside Sales Executives, BDEs, Counsellors, and Team Leads. You will play a key role in improving sales performance, ensuring process adherence, and upskilling the workforce to meet business goals.

Key Responsibilities:

  • Design and deliver structured sales training modules (product, pitch, objection handling, closing techniques).
  • Facilitate onboarding and induction training for new joiners across sales roles.
  • Conduct refresher training, TNI-based sessions, and skill enhancement workshops.
  • Lead mock calls, roleplays, and call audits to reinforce learning and evaluate performance.
  • Work closely with Sales Managers, QA, and HR teams to identify training needs and drive capability building.
  • Track training effectiveness through pre/post assessments, audit scores, and business KPIs (conversion %, lead follow-up quality, etc.).
  • Drive CRM tools (LeadSquared/Salesforce) and soft skills training for effective lead management.
  • Maintain detailed training MIS, attendance, feedback reports, and improvement plans.

Key Requirements:

  • 4–5 years of sales training experience in EdTech or fast-paced inside sales environments.
  • Strong understanding of the EdTech sales funnel, student journey, and B2C sales approach.
  • Hands-on experience in handling TNI, audits, call calibrations, and feedback loops.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Familiarity with CRM tools, Google Workspace, Excel dashboards, and virtual training platforms (Zoom, Meet, etc.).

Preferred Attributes:

  • Energetic, engaging, and able to influence non-performers to improve.
  • Ability to manage multiple training sessions across locations or departments.
  • Exposure to K12/NEET/JEE/B2C sales models is a strong plus.

Selection Process

  1. HR Screening – Telephonic or virtual interaction to assess fit and alignment.
  2. 1st Round Interview – Interview with the Non-Academic Quality team.
  3. Task Round – Practical task involving interaction audit or quality assessment.
  4. Evaluation Round – Task discussion and deep-dive interview with senior QA stakeholders.

Final Interview – Interaction with the Head of Training and Quality – Non-Academic.

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