Salesforce Business yst

2 weeks ago


Banga, India Vlaunchu Full time
Overview: The Salesforce Business Analyst plays a crucial role in leveraging the Salesforce platform to drive business growth and operational efficiency. This role involves collaborating with stakeholders to understand business objectives translating them into technical solutions and optimizing the Salesforce environment. Key Responsibilities:

Collaborate with business stakeholders to gather understand and document business requirementsCustomize configure and maintain the Salesforce platform to meet business needsConduct data analysis to identify trends opportunities and potential issues within the Salesforce ecosystemProvide guidance and recommendations for improving processes and workflows within SalesforceParticipate in system testing and quality assuranceTrain and support end users on Salesforce functionalityCollaborate with developers and system architects to design and implement solutionsCreate and maintain documentation related to Salesforce configuration processes and best practicesStay updated on Salesforce updates and new features to recommend optimizations and enhancementsAssist in the evaluation and selection of AppExchange applications to extend Salesforce functionalityRequired Qualifications:

Bachelors degree in Business Administration Information Systems or related fieldSalesforce Administrator or Business Analyst CertificationProven experience working as a Business Analyst in a Salesforce environmentStrong understanding of CRM concepts and practicesProficiency in data analysis and reporting tools within SalesforceExcellent communication and stakeholder management skillsAbility to translate business requirements into technical solutionsExperience with Agile methodologies and project managementDetailoriented with strong problemsolving abilitiesKnowledge of Salesforce best practices and industry standardssolution design and implementation,crm,industry standards knowledge,documentation management,best practices knowledge,appexchange applications evaluation,operational efficiency,project management,data analysis,salesforce platform customization,process improvement,business analysis,salesforce updates,agile methodologies,end user training,salesforce platform,business growth,stakeholder management,problem-solving abilities,crm concepts,system testing,data analysis and reporting tools,salesforce,business requirements gathering,communication skills,stakeholders collaboration

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