Salesforce Business yst

2 months ago

Banga Rural, India Vlaunchu Full time
Overview:TheSalesforce Business Analyst plays a crucial role in leveraging theSalesforce platform to drive business growth and operationalefficiency. This role involves collaborating with stakeholders tounderstand business objectives translating them into technicalsolutions and optimizing the Salesforceenvironment.KeyResponsibilities:
  • Collaborate withbusiness stakeholders to gather understand and document businessrequirements
  • Customize configure and maintainthe Salesforce platform to meet businessneeds
  • Conduct data analysis to identify trendsopportunities and potential issues within the Salesforceecosystem
  • Provide guidance and recommendationsfor improving processes and workflows withinSalesforce
  • Participate in system testing andquality assurance
  • Train and support end userson Salesforce functionality
  • Collaborate withdevelopers and system architects to design and implementsolutions
  • Create and maintain documentationrelated to Salesforce configuration processes and bestpractices
  • Stay updated on Salesforce updatesand new features to recommend optimizations andenhancements
  • Assist in the evaluation andselection of AppExchange applications to extend Salesforcefunctionality
RequiredQualifications:
  • Bachelors degree inBusiness Administration Information Systems or relatedfield
  • Salesforce Administrator or BusinessAnalyst Certification
  • Proven experience workingas a Business Analyst in a Salesforceenvironment
  • Strong understanding of CRMconcepts and practices
  • Proficiency in dataanalysis and reporting tools withinSalesforce
  • Excellent communication andstakeholder management skills
  • Ability totranslate business requirements into technicalsolutions
  • Experience with Agile methodologiesand project management
  • Detailoriented withstrong problemsolving abilities
  • Knowledge ofSalesforce best practices and industrystandards

solution design andimplementation,crm,industry standards knowledge,documentationmanagement,best practices knowledge,appexchange applicationsevaluation,operational efficiency,project management,dataanalysis,salesforce platform customization,processimprovement,business analysis,salesforce updates,agilemethodologies,end user training,salesforce platform,businessgrowth,stakeholder management,problem-solving abilities,crmconcepts,system testing,data analysis and reportingtools,salesforce,business requirements gathering,communicationskills,stakeholders collaboration

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