Current jobs related to Software Support - mumbai - Spectra Technovision (India) Pvt. Ltd.

  • Software Support Executive

    3 weeks ago

    Mumbai, Maharashtra, India eNix Software Pvt Ltd Full time

    Job Title: Software Support ExecutiveAbout the Role:We are seeking a highly skilled and experienced Software Support Executive to join our team at eNix Software Pvt Ltd. As a Software Support Executive, you will be responsible for providing top-notch support to our clients, ensuring their software needs are met, and delivering exceptional customer...

  • Software Support Specialist

    4 weeks ago

    Mumbai, Maharashtra, India eNix Software Pvt Ltd Full time

    Software Support SpecialistWe are seeking a highly skilled Software Support Specialist to join our team at eNix Software Pvt Ltd. As a Software Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting software issues, and delivering training to users.Key Responsibilities:Provide technical support to clients...

  • eNix Software

    4 weeks ago

    Mumbai, India eNix Software Pvt Ltd Full time

    APPLY ONLY IF YOU ARE AVAILABLE IMMEDIATELY TO JOIN and have the hunger to showcase your development capabilities and grow!! Software Training and Support Executive @ : Looking for candidates preferably with minimum 1 year of experience in Software development, training or support. Candidate will work closely with software developers and users to provide...

  • Software Training and Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India eNix Software Pvt Ltd Full time

    Job Summary We are seeking an experienced Software Training and Support Executive to join our team at eNix Software Pvt Ltd. As a key member of our support team, you will provide exceptional support and training to our clients in the Maritime Industry.Key Responsibilities: Deliver face-to-face and online training to clients on desktop and web-based...

  • Junior IT Support Specialist

    2 weeks ago

    Mumbai, Maharashtra, India BMC Software Full time

    Job OverviewBMC Software is seeking a skilled Junior IT Support Specialist to join our team. As a key member of our IS&T department, you will provide day-to-day support for desktop and laptop users in India locations. Your expertise will be crucial in ensuring the smooth operation of our infrastructure and services.Key ResponsibilitiesProvide timely and...

  • Software Developer

    3 weeks ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    About the RoleWe are seeking a skilled Software Developer to join our team at NEC Software Solutions. As a key member of our development team, you will be responsible for designing, developing, and deploying high-quality software solutions using Azure APIM and C#.Net technologies.Key ResponsibilitiesDevelop and support high-quality software using Azure APIM...

  • Software Developer

    4 weeks ago

    Mumbai, Maharashtra, India Dew Software Full time

    Dew Software is seeking a talented VB.Net Developer to drive digital innovation and transformation.We collaborate with Fortune 500 companies to deliver exceptional outcomes and support our clients in achieving their strategic objectives.Key Responsibilities:Design and develop scalable VB.Net applicationsCollaborate with cross-functional teams to gather...

  • Software Developer

    4 weeks ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    About NEC Software SolutionsWe are a leading provider of end-to-end IT services, with over 30 years of experience in delivering robust software products that meet the highest standards of engineering and user experience.Our team of exceptionally talented professionals works with diverse industry verticals, including publishing, media, financial services,...

  • Senior Software Engineer

    6 days ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    About the RoleWe are seeking a strong and experienced RSuite resource to work on the enhancement / support project. This is a fantastic opportunity to leverage your skills in software development and contribute to the success of our team. The successful candidate will be required to develop high quality software using C#.Net technologies, create and execute...

  • Senior Software Engineer

    2 weeks ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    About the RoleWe are seeking a strong and experienced RSuite resource to work on the enhancement / support project at NEC Software Solutions.The successful candidate will be required to develop high quality software using C#.Net technologies, create and execute comprehensive Unit Tests on developed software, and support and maintain developed software within...

  • Application Support

    5 months ago

    Dahisar, Mumbai, Maharashtra, India Techlogic Software Pvt Ltd. Full time

    **Company Overview**: EmployeeVibes, a flagship product of **TechLogic Software Services Pvt Ltd**, pioneers innovative software solutions, specializing in HRMS and Payroll software. We are committed to empowering businesses with advanced technology to streamline their HR processes effectively. Position: Application Support Consultant Location: Dahisar,...

  • Software Developer

    1 week ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    About the Role:The ideal candidate will be a skilled Software Engineer with 2-3 years of experience in C# .NET technologies, looking to join our team at NEC Software Solutions.Key Responsibilities:Support and develop, debug, configure APIM, etc., high-quality software using Azure APIM and C#.Net technologies.Create and execute comprehensive Unit Tests on...

  • Project Support Officer

    5 months ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    Company Description NEC Software Solutions (India) Private Limited! is based in Mumbai (Worli & Airoli) and Bangalore with an employee strength of 1300+. It is one of the foremost providers of end - to-end IT services across various sectors. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and...

  • Customer Support Agent

    5 months ago

    Mumbai, India SlashRTC Software Services Pvt Ltd Full time

    **SlashRTC Software Services Private Limited** **Job Title: IT Support (Customer support)** Full-time, Work from the office, 6 days working **Job description**: **Requirements**: Basic knowledge of computer software and hardware/ Linux / Networking/dialer(advantage) **Mandetory - Excellent in verbal and written in English...

  • Software Quality Assurance Specialist

    3 weeks ago

    Mumbai, Maharashtra, India Intelliswift Software Full time

    Job Requirements:As a Quality Assurance Analyst at Intelliswift Software, you will be responsible for ensuring the quality of our software applications. We are looking for a highly skilled professional with experience in testing and automation.Key Responsibilities:Design and execute test plans to ensure the quality of our software applications.Develop and...

  • Senior Software Developer

    4 weeks ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    About NEC Software SolutionsWe are a leading provider of end-to-end IT services, with over 30 years of experience in delivering robust software products that meet the highest standards of engineering and user experience.Our team of exceptionally talented professionals works with diverse industry verticals, including publishing, media, financial services,...

  • Customer Support Executive

    5 months ago

    Mumbai, Maharashtra, India vmedulife software Full time

    **About vmedulife Software** vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that...

  • Senior Software Engineer

    3 weeks ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    Company OverviewNEC Software Solutions is a leading provider of end-to-end IT services across the globe. With over 30 years of experience, we have earned a reputation for delivering robust, market-ready software products that meet the highest standards of engineering and user experience.We work with diverse industry verticals, including publishing, media,...

  • Tally Support

    5 months ago

    Mumbai, Maharashtra, India Botree Software International Pvt Ltd Full time

    **Responsibilities** - Provide technical support to customers. - Assist customers in troubleshooting Tally software & integration issues - Understand customer's requirements and provide timely and accurate solutions - Document and maintain customer interactions and technical solutions - Collaborate with the development team to escalate and resolve complex...

  • Software Solutions Developer

    7 days ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time

    About the RoleWe are seeking a strong and experienced .Net developer to work on the development project at NEC Software Solutions.The successful candidate will be required to:Produce technical specifications and software designs based on high-level customer requirements.Communicate and collaborate effectively with various stakeholders to resolve requirements...

Software Support

2 months ago

mumbai, India Spectra Technovision (India) Pvt. Ltd. Full time
The ideal candidate will be a seasoned software engineer who is efficient, accurate and has a friendly approach to deliver support services to our Software clients.
Salary – Salary should not be a constrain for a good resource
Industry - Office Equipment / Automation / IT Software & Software Services / Electronic / Security and Surveillance
Functional Area – Customer Success
Role – Technical Associate – Software Support
Positions - 1
Experience - 2 years - 3 years
Employment Type - Permanent Job, Full Time
Work location – Mumbai
Job Role
l Role would require day in – day out client interactions over telephonic calls and remote session over any desk or any other remote tool.
l End to End software implementation: installation, configurations, integrations, defining various policies as per the client requirements etc, and get the certification of completion from the client.
l Train the users functionally and technically on our various software’s
l Provide technical software support (L1 & L2 Level) and ad-hoc training to customers who use the company’s product, replying to inbound queries.
l Responsible for database support, troubleshooting the problems by writing SQL queries, deploy new patches on UAT and production server at IIS server
l Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
l Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
l Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
l Escalate unresolved queries to respective departments for accurate redressal.
Required Skills
l Education Qualification: Any computers degree: BCA / BSc (Information Technology) / BSc (Computer Science) / BE or BTech Computer Science / BE or BTech IT etc / MCA.
l Minimum 2+ Years experience in Software - Customer Success / Support Domain. Should have experience of working with various databases like SQL, Oracle & MS Access.
l Must have experience of software implementation.
l Good understanding of computer, internet and IT literacy with the ability to learn new technology quickly
l Basic knowledge on SQL / Oracle Database - writing SQL query to troubleshoot errors
l Good listening and problem-solving skills
l Customer service experience and a customer-centric attitude
l Experience of using ticketing tool