Customer Support Agent
4 months ago
**SlashRTC Software Services Private Limited**
**Job Title: IT Support (Customer support)**
Full-time, Work from the office, 6 days working
**Job description**:
**Requirements**:
Basic knowledge of computer software and hardware/ Linux / Networking/dialer(advantage)
**Mandetory
- Excellent in verbal and written in English Communication.**
**Responsibilities and Dutie**
Working on Open Tickets
Co-coordinating with internal Team on resolving open issues and queries.
Identify, investigate, and diagnose technical issues, troubleshoot, and resolve them. Issues like Password reset, account unlock, Software related issues, etc.
Good problem-solving and analytical skill.
Comfortable with Rotational Shifts.
Good in Excel.
**Experience Required
- 0 to 2 Years**
**Qualification-**: Any IT-Courses and BCOM with good commnication
To know more about **SlashRTC Software Services Pvt. Ltd** Please visit:
**Contact details**:
+91 77388 08428 available on call and Whatsapp
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Weekend availability
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 77388 08428
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