Customer Support- Chat Support Agent – Customer Escalations

**Customer Support - Chat Support Agent - Customer Escalations & Callbacks**: 0020024, Mumbai, Maharashtra, India APPLY FOR THIS JOB SHARE - Department- Customer Support- Job posted on- Nov 21, 2024- Employment type- Onroll BE**About More Retail Private Ltd (MRPL)** MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers....

About More Retail Private Ltd (MRPL) MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience and all of this on a massive scale. Job Overview:We are looking for a skilled and efficient Email...

About More Retail Private LtdMore Retail Private Ltd is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. The company is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience.Job OverviewWe are seeking a highly skilled Chat Support Agent who can effectively...

About More Retail Private Ltd (MRPL)As a leading Omni Channel Food & Grocery retailer in India, MRPL is dedicated to delivering exceptional customer experiences.We are seeking a skilled Chat Support Agent to join our team. This role involves providing timely and effective support to customers through chat, handling escalations, and collaborating with...

Excellent at handling Customer Escalations, complaints and other queries (Empathetic handling and timely response) Accurate and timely refund process handling Invalidating Pending orders in a timely manner Reconciling pre paid / credit SME Excellent at handling Customer Escalations, complaints and other queries (Empathetic handling and...

**Job Title: Chat Support Executive** **Position Overview**: Experience: 1-2 years Location: Santacruz **Key Responsibilities**: - **Provide Chat Support**: - Respond promptly to customer inquiries and requests via chat channels, including live chat on our website, messaging apps, and social media platforms. - Assist customers with product information,...

**Customer Support 0020024, Mumbai, Maharashtra, India APPLY FOR THIS JOB SHARE - Department- Customer Support- Job posted on- Nov 21, 2024- Employee Type- Onroll BE- Experience range (Years)- 1 year - 5 years**About More Retail Private Ltd (MRPL)** MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed...

About More Retail Private Ltd (MRPL)Maintaining a reputation for excellence in customer service requires an unwavering commitment to resolving complex issues efficiently. As a seasoned Email Support Agent, you will play a pivotal role in handling escalated complaints within our organization.Job Overview:We are seeking a skilled and efficient professional to...

Position: International Chat Process BPO Responsibilities: Handling inbound chats, providing excellent customer service. Shifts: Rotational shift Qualifications: HSC or graduate freshers are encouraged to apply. Skills: Excellent communication skills required. Advantages: Competitive salary and incentives package. Comprehensive training provided to enhance...

Job OverviewWe are seeking a Customer Support Email Agent to join our team in Andheri. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences through written communication channels.About the RoleAs a Customer Support Email Agent, your primary responsibility will be to address customer...

Job Opening for International Customer Support. Job title: Customer Support Agent. Openings for US based process. Job Location: Malad. Qualification: HSC or any Bachelor's Degree. Fresher are also Eligible to apply. Salary up to 24k in hand and incentives (For Freshers) Salary up to 30k in hand and incentives (For Experience) Weekly 2 rotational week...

Job Opening for International Customer Support. Job title: Customer Support Agent. Openings for US based process. Job Location: Malad. Qualification: HSC or any Bachelor's Degree. Fresher are also Eligible to apply. Salary up to 24k in hand and incentives (For Freshers) Salary up to 30k in hand and incentives (For Experience) Weekly 2 rotational week...

Position: International Chat Process BPO Responsibilities: Handling inbound chats, providing excellent customer service. Shifts: Rotational shift Qualifications: HSC or graduate freshers are encouraged to apply. Skills: Excellent communication skills required. Advantages: Competitive salary and incentives package. Comprehensive training provided to enhance...

**Job Summary**: Location: Santacruz Experience: 1-2 years **Key Responsibilities**: - **Customer Assistance**: - Respond to customer inquiries and provide assistance through our online chat platform in a timely and professional manner. - Address customer questions, concerns, and issues related to products, services, orders, payments, and account...

Position: Whatsapp chat support Location: Santacruz Experience: 2-3 years **Summary**: The WhatsApp Chat Support Specialist is responsible for providing timely and accurate assistance to customers through WhatsApp messaging. This role involves addressing inquiries, resolving issues, and delivering exceptional customer service to enhance the overall...

Job Role: Customer Service Executive **Job Description**: Roles and Responsibilities: - Responds to queries from customer through chat to answer queries / inquiries, provide information and handle complaints regarding the organizations products or services. - Understands customer query and responds to it ensuring that all queries / concerns are answered...

As a chat agent, you’ll be responsible for providing quick, effective customer service through live chat. Some key duties include: Greeting customers when they initiate a chat session Asking questions to understand the customer’s issue Providing accurate answers to customer questions Troubleshooting technical issues or problems with orders Explaining...

DescriptionWe are seeking a highly motivated Customer Support Associate to join our team. The successful candidate will be responsible for providing exceptional support to our customers. This is an exciting opportunity for someone who is looking to kickstart their career in customer support.ResponsibilitiesProvide exceptional customer service via phone,...

**Job Title**: Technical Support Representative - Chat **Job Type**: Full-time, Permanent **Location**: Goregaon East, Mumbai **Number of Positions**: 9 **Start Date**: April 22nd **Application Deadline**: April 14th **Minimum Qualification**: 12th Pass **Salary Range**: Up to 45k CTC (40k take home) **Shift**: US shift hours, 5 days working, 2...

**Job Title: Customer Chat Process Representative** **Experience: 2-4 years** **Key Responsibilities**: - **Online Customer Support**: - Engage with customers in real-time through online chat platforms to address inquiries, resolve issues, and provide assistance. - Respond promptly to customer queries and concerns with accurate and helpful information. -...