Customer Support Associate
5 days ago
Shifts: Rotational (Day & Evening) Immediate Joiners Preferred SL NO. - AH-1038AM About the Opportunity Are you a fresher or a woman looking to restart your career ? Do you want to kick-start your professional journey in a stable and fast-growing industry? We are hiring enthusiastic, customer-friendly, and motivated individuals for our Customer Support & BPO roles across Voice and Non-Voice processes. Whether you're a recent graduate or someone returning to work after a career break, this is the perfect opportunity to start strong. Both WFO (Work From Office – Mumbai) and WFH (Work From Home – based on project availability) options are available.Role Overview As a Customer Support Associate / BPO Executive , you will interact with customers through calls, emails, chat, and ticketing tools. You will help resolve customer queries, ensure smooth communication, and provide excellent service in every interaction. This is an ideal entry-level role for freshers, women restarting their careers, and anyone eager to grow in the customer experience domain.Key ResponsibilitiesNon-Voice (Email / Chat / Ticketing) Handle customer queries through email, chat, or systems like Zendesk. Document issues properly and follow internal SLAs. Coordinate with internal teams for quick issue resolution. Identify recurring issues for process improvement. Voice Process (Inbound / Outbound Calls) Handle customer calls with confidence and clarity. Provide accurate information and resolve queries professionally. Maintain updated customer records in CRM systems. Achieve quality, productivity, and customer satisfaction targets. Who Can Apply?Freshers: Excellent communication skills in English. Willingness to work in customer-facing roles (voice or non-voice). Positive attitude and eagerness to learn. Comfortable working in rotational shifts. Open to WFO (Mumbai) or WFH based on project availability. Women Restarting Careers: Returning to work after a career break. Strong communication & customer-handling ability. Eager to restart and grow with a stable organization. Comfortable with WFO or WFH options. Experienced Candidates (Optional): EPFO employment history is mandatory. Form 16 is not accepted as experience proof. Prior BPO / voice process experience is preferred. Preferred Skills (Not Mandatory for Freshers or Women Restarting Careers) Knowledge of customer support tools like Zendesk. International voice or non-voice support background. Familiarity with CRM platforms. Strong interpersonal and problem-solving skills.
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Customer Support Associate
1 week ago
India Pilgrim Full timeAbout the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
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Bhopal, India Technotask Business Solutions Pvt Ltd Full timeJob Description Company Description Technotask Business Solutions Pvt Ltd, founded in March 2020, is a rapidly growing leader in delivering omnichannel solutions that enhance customer experiences and drive business excellence. With 13 centers across India, Egypt, and the UAE, and a diverse team located in the UK, USA, KSA, and Columbia, Technotask has...
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Customer Support Associate
1 week ago
India Norlox Solutions Pvt. Ltd. Full time𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞 (𝐍𝐢𝐠𝐡𝐭 𝐒𝐡𝐢𝐟𝐭) 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 𝐌𝐚𝐧𝐢 𝐂𝐚𝐬𝐚𝐝𝐨𝐧𝐚, 𝐍𝐞𝐰 𝐓𝐨𝐰𝐧, 𝐊𝐨𝐥𝐤𝐚𝐭𝐚. 𝐉𝐨𝐛 𝐓𝐲𝐩𝐞:...
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Customer Support Associate
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Customer Support Associate
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Customer Support Associate
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Customer Success Associate
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India TekXera Full timeCustomer Success Associate (Hebrew Language) – RemotePosition: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote)About the RoleWe are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to support...
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Associate Specialist
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Customer Success Associate
5 days ago
India TekXera Full timeJob Description Customer Success Associate (Hebrew Language) Remote Position: Customer Success Associate L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 15 Years Location: Pan India (Remote) About the Role We are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to...
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Associate Customer Support Engineer
5 days ago
Chennai, India Lightcast Full timeJob Description As an Associate Customer Support Engineer, you will be the first point of contact for customers of Lightcast. You will have a passion for working with customers, helping them to maximize the value they provide to learners and job seekers. On a typical day, Lightcast associate customer support engineers receive inbound support requests,...
