Customer Support Associate
3 days ago
Job Description Company Overview ETeam India, a part of eTeam formed in 1999, excels in providing comprehensive staffing solutions globally. Recognized as a top-tier staffing and recruiting firm, eTeam offers high-volume staffing and strategic workforce services to Fortune 1000 companies and government agencies. With headquarters in Bangalore and operations spanning over 100 countries, eTeam is committed to efficient, synergistic, and expert service delivery. Job Overview ETeam India is looking for a motivated Customer Support Associate to join our team in Bangalore Urban. This is a Full-Time, entry-level position ideal for freshers seeking to build a career in customer service. The successful candidate will have the responsibility to ensure customer satisfaction by delivering high-quality service and resolutions. Qualifications and Skills - Proficient in customer service with a focus on delivering satisfaction and resolving issues effectively. (Mandatory skill) - Strong problem-solving skills to creatively address and manage customer concerns in a resourceful manner. (Mandatory skill) - Excellent communication skills to convey information clearly and effectively to enhance customer engagement. (Mandatory skill) - Proficiency in voice communication to effectively interact with customers over phone calls and maintain service standards. - Adept at creative problem solving to resolve customer queries innovatively while maintaining company protocols. - Ability to manage time efficiently and prioritize tasks to meet customer needs promptly. - High level of patience and empathy to handle challenging customer interactions with professionalism and poise. - Keen attention to detail to ensure accurate and precise communication and documentation in customer service interactions. Roles and Responsibilities - Address customer inquiries efficiently and effectively while maintaining high-quality service standards. - Resolve customer issues proactively by understanding their needs and providing appropriate solutions and alternatives. - Engage with customers through various communication channels, ensuring all queries are handled swiftly. - Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. - Collaborate with internal teams to escalate issues when necessary and ensure customer satisfaction. - Contribute to team efforts by accomplishing related results as needed to enhance the overall service delivery. - Stay updated on product knowledge and company services to provide accurate information to customers. - Participate in training sessions to improve service skills and stay abreast of industry trends and developments.
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Customer Support Associate
2 weeks ago
Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...
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Customer Support Associate
4 days ago
Bengaluru, India Child Support Foundation Full timeRole-customer support Associate qualification-puc/Graduate Languages-english Hindi sal-17000-20000 **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...
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Customer Support Associate
1 week ago
India Pilgrim Full timeAbout the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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International Voice/ Nonvoice Support
4 days ago
Bellandur, Bengaluru, Karnataka, India Customer support services Full time**Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...
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Customer Support Associate
1 week ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA Bengali voice process job typically involves handling customer interactions, primarily through phone calls, in the Bengali language. Responsibilities include providing customer support, resolving issues, and ensuring customer satisfaction. Fluency in Bengali (both spoken and written) is a core requirement, along with strong communication and...
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Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
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Customer Support Associate
23 hours ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
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Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India Child Support Foundation Full time1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...
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Customer Support Associate
4 days ago
Bengaluru, India The OmniJobs Full timeJob Title: Customer Support Associate (Fresher) Location: Noida, Uttar Pradesh Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Associates. As a Fresher Customer Support Associate, you will play a vital role in ensuring exceptional customer satisfaction and providing effective resolutions to...
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Customer Support Associate
3 days ago
Bhopal, India Technotask Business Solutions Pvt Ltd Full timeJob Description Company Description Technotask Business Solutions Pvt Ltd, founded in March 2020, is a rapidly growing leader in delivering omnichannel solutions that enhance customer experiences and drive business excellence. With 13 centers across India, Egypt, and the UAE, and a diverse team located in the UK, USA, KSA, and Columbia, Technotask has...
