▷ [15h Left] Head - Salesforce Delivery

1 month ago

Chennai, India TVS Credit Services Ltd. Full time
Job Purpose:

This role is responsible for leading the Salesforce application initiatives, overseeing the implementation of Salesforce, MuleSoft and Java platforms for lending system transformation.

This role requires a strategic thinker with a deep understanding of Salesforce architecture and a proven track record in managing large-scale projects. You will be expected to drive the overall Salesforce strategy, manage project delivery, and lead a team of professionals to achieve business objectives.

Key Responsibilities:

- Lead the design, development, and deployment of Salesforce solutions, including Sales Cloud, Service Cloud, and custom applications.- Manage the end-to-end Salesforce implementation process, ensuring alignment with business goals and requirements.- Collaborate with cross-functional teams to understand business needs and translate them into Salesforce solutions.- Oversee the integration of Salesforce with MuleSoft and Java platforms for comprehensive system transformation.- Develop and execute a strategic roadmap for Salesforce applications, ensuring scalability, performance, and innovation.- Lead project management activities, including planning, scheduling, resource allocation, and risk management for Salesforce projects.- Ensure the successful delivery of complex projects on time and within budget.- Drive the adoption of Agile methodologies and best practices within the Salesforce development team.- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and improvement.- Stay updated on Salesforce platform updates, best practices, and industry trends to continuously enhance the organization's Salesforce capabilities.

Job Requirements:

- Bachelors or Masters degree in Computer Science, Information Technology- Overall 20+ Years experience and 10+ years experience in Salesforce application management, with expertise in Salesforce, MuleSoft and Java platforms, particularly in lending system transformation and implementation.- Salesforce certifications (e.g., Salesforce Certified Application Architect, Salesforce Certified Platform Developer) are preferred.- Strong understanding of Salesforce platform functionalities, including architecture components such as Sales and Service Clouds.- Excellent project management skills, with experience managing large, complex projects.- Proficiency in Salesforce application development, including configuration, triggers, process builders, workflows, Lightning Experience, Apex coding, batch processes, and database design- Experience with Agile methodologies and project management tools- Strong communication, leadership and decision-making skills- Ability to lead and motivate cross-functional teams, driving successful project outcomes.- Problem solving & decision-making skills- Ability to work in a fast-paced environment and manage multiple priorities effectively

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