Head - Salesforce Delivery

1 month ago

Chennai, India TVS Credit Services Ltd. Full time
Job Purpose:

This role is responsible for leading the Salesforce application initiatives, overseeing the implementation of Salesforce, MuleSoft and Java platforms for lending system transformation.

This role requires a strategic thinker with a deep understanding of Salesforce architecture and a proven track record in managing large-scale projects. You will be expected to drive the overall Salesforce strategy, manage project delivery, and lead a team of professionals to achieve business objectives.

Key Responsibilities:

Lead the design, development, and deployment of Salesforce solutions, including Sales Cloud, Service Cloud, and custom applications.Manage the end-to-end Salesforce implementation process, ensuring alignment with business goals and requirements.Collaborate with cross-functional teams to understand business needs and translate them into Salesforce solutions.Oversee the integration of Salesforce with MuleSoft and Java platforms for comprehensive system transformation.Develop and execute a strategic roadmap for Salesforce applications, ensuring scalability, performance, and innovation.Lead project management activities, including planning, scheduling, resource allocation, and risk management for Salesforce projects.Ensure the successful delivery of complex projects on time and within budget.Drive the adoption of Agile methodologies and best practices within the Salesforce development team.Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and improvement.Stay updated on Salesforce platform updates, best practices, and industry trends to continuously enhance the organization's Salesforce capabilities.

Job Requirements:

Bachelors or Masters degree in Computer Science, Information TechnologyOverall 20+ Years experience and 10+ years experience in Salesforce application management, with expertise in Salesforce, MuleSoft and Java platforms, particularly in lending system transformation and implementation.Salesforce certifications (e.g., Salesforce Certified Application Architect, Salesforce Certified Platform Developer) are preferred.Strong understanding of Salesforce platform functionalities, including architecture components such as Sales and Service Clouds.Excellent project management skills, with experience managing large, complex projects.Proficiency in Salesforce application development, including configuration, triggers, process builders, workflows, Lightning Experience, Apex coding, batch processes, and database designExperience with Agile methodologies and project management toolsStrong communication, leadership and decision-making skillsAbility to lead and motivate cross-functional teams, driving successful project outcomes.Problem solving & decision-making skillsAbility to work in a fast-paced environment and manage multiple priorities effectively

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