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Salesforce Platform Manager

1 month ago

Chennai, Tamil Nadu, India Flowserve Full time

Flowserve is a leading global supplier of fluid motion and control solutions. We are currently seeking an experienced Salesforce Administrator to join our team.

Job Description

As a Salesforce Administrator, you will be responsible for assisting with data modeling of large data sets to create reports and maintaining custom objects, record types, etc. Your primary goal will be to provide day-to-day maintenance, configuration, administration, training, and support of the Salesforce platform.

Key Responsibilities:
  • Execute and process data change and data import requests in a timely and accurate manner.
  • Identify and communicate data integrity issues to the team and participate in resolution.
  • Plan and analyze users to design and manage complex workflow rules and data validation.
  • Maintain up-to-date knowledge on new Salesforce products, features, and functionality through certifications, SFDC training modules, and industry user groups.
  • Provide strong organizational skills with the ability to prioritize multiple assignments to meet milestones.
  • Offer day-to-day and ongoing maintenance, configuration, administration, training, and support of the Salesforce platform, including Chatter Groups.
  • Monitor and manage support requests in the pipeline and help raise concerns to management for proper triage and prioritization.
  • Support the Salesforce administration of the integration layer (BOOMI) between Salesforce ERP, SAP ERP, and other home-grown systems, in conjunction with the development team.
Requirements:
  • Bachelor's degree in information systems, computer science, or a related discipline with an information technology focus.
  • 3+ years of experience as a Salesforce administrator.
  • Experience in maintaining custom objects, record types, fields, page layouts, formulas, data validation, rules, flows, email alerts, approval processes, etc. within Salesforce using best practices.
  • Assist with data modeling of large data sets to create reports, including sales pipeline, revenue forecasting, and other metrics.
  • Development experience using JavaScript, SOQL is a strong plus.
  • Able to develop and support Salesforce analytics, including reporting and dashboards.
  • Strong experience in Salesforce Lightning Flows, Validation Rules, Security, etc.
  • Experience in Salesforce best practices, i.e., data governance.
  • Experience in providing admin support in a Salesforce Org with inbound/outbound API integrations.
  • Highly skilled using SOQL via Data Loader, Data migration tools, Workbench, Ant, MS Excel complex data mapping, VLOOKUPs, etc.
  • Strong analytical and troubleshooting skills.
  • Able to work independently and as a team when required, once requirements are provided, and to work efficiently with technical and non-technical stakeholders.
  • Problem-solving mindset and attention to detail.
  • Motivate and self-directed.
  • Excellent analytical and communication skills (oral and written).
Compensation and Benefits

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.