Customer support intern

7 days ago


Mumbai, India Emitrr Full time

Customer Support Intern – EmitrrLocation: Remote Internship Type: Full-time | Paid -US ShiftAbout EmitrrEmitrr is a fast-growing Saa S company helping local businesses streamline customer communication and engagement. We build tools that empower teams to automate workflows, improve efficiency, and deliver an exceptional customer experience.We are looking for a Customer Support Intern to join our team and assist in managing day-to-day support operations. This is a fantastic opportunity to learn how a Saa S product functions behind the scenes while working closely with our product and customer success teams.ResponsibilitiesHandle day-to-day customer support operations.Manage and track customer support tickets efficiently.Respond to customer queries and issues related to the Emitrr platform.Coordinate with internal teams to resolve product-related concerns.Assist in documenting FAQs, known issues, and internal processes.Contribute to improving the customer experience by identifying common issues and suggesting solutions.RequirementsStrong communication and problem-solving skills.Basic understanding of Saa S products or a keen interest in learning about them.Ability to multitask and stay organized in a fast-paced environment.A proactive and customer-centric approach to handling issues.Currently pursuing or recently completed a degree in Engineering, Business, or a related field.Why Join Emitrr?Gain hands-on experience in Saa S customer support and product operations.Work with a fast-growing team that values learning, ownership, and collaboration.Interested candidates can share their resumes at:



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