Enterprise Print Support Engineer

14 hours ago

Bengaluru, India Shashwath Solution Full time

Job Summary
We are looking for a skilled Enterprise Print Support Engineer with hands-on experience in enterprise print management, print server administration, and secure printing solutions. The ideal candidate will provide Level 2 and Level 3 support for global print environments, resolving complex issues, managing print infrastructure, and ensuring compliance and operational efficiency.

Key Responsibilities
Level 2 Support Duties
Install, configure, and repair a wide range of network printers, MFDs, Plotters, and Barcode Printers.
Manage print servers and deploy secure print queues via Group Policy or enterprise tools.
Monitor and manage print traffic using tools like PaperCut, uniFLOW, or Equitrac.
Provide Tier 2/3 support for print incidents and service requests.
Collaborate with IT, facilities, and vendors for new installs and upgrades.
Maintain firmware updates, driver repositories, and device security.
Support mobile and remote printing for hybrid users.
Administer and troubleshoot enterprise print solutions such as:
o PrinterLogic, Equitrac, uniFLOW, Ricoh Streamline, YSoft SafeQ
o Canon uniFLOW, HP Web JetAdmin, LRS-VPSX, Euroform JetAdvice
Configure and support print services on platforms like Windows, Linux, UNIX, IBM z/OS, SAP, AS400.
Manage card readers, IPDS, Bardimm, Fax, and finishing modules using custom UPD drivers.
Ensure vulnerability remediation on print applications and servers.
Document print architecture, SOPs, and troubleshooting guides.
Level 3 Support Duties
Resolve critical P1/P2 incidents and lead root cause analysis for complex print-related issues.
Provide expert guidance to L1 and L2 teams.
Lead print hardware certifications and firmware testing for new models.
Develop and implement scalable print infrastructure solutions.
Prepare and maintain security configuration templates for network-connected printers.
Assist in internal/external audits by providing required documentation.
Lead technical projects such as system upgrades and solution deployments.
Maintain and expand the organizations print knowledge base.

Tools & Technologies
Print Management: uniFLOW, Equitrac, PaperCut, YSoft SafeQ, Ricoh Streamline, PrinterLogic.
Print Monitoring & Admin: HP Web JetAdmin, Euroform JetAdvice, LRS-VPSX.
ITSM Tools: ServiceNow or similar platforms.
Operating Systems: Windows Server, Linux, UNIX, z/OS, SAP, AS400.

  • Enterprise Print Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Shashwath Solution Full time US$ 90,000 - US$ 1,20,000 per year

    Job SummaryWe are looking for a skilled Enterprise Print Support Engineer with hands-on experience in enterprise print management, print server administration, and secure printing solutions. The ideal candidate will provide Level 2 and Level 3 support for global print environments, resolving complex issues, managing print infrastructure, and ensuring...

  • Support Engineer, Alexa Enterprise Support

    3 days ago

    Bengaluru, India Amazon Full time

    Do you want to help build the world’s greatest Enterprise Support team? The Alexa Enterprise Support team is seeking a passionate engineer, who will be responsible for supporting developer coding and implementation issues. You will also advocate within Amazon for Alexa partners. In this role, you will be a part of a team of exceptionally driven,...

  • Print Infrastructure Manager

    2 weeks ago

    Bengaluru, Karnataka, India beBeeprinter Full time ₹ 18,00,000 - ₹ 25,00,000

    Job SummaryWe are seeking an experienced print administrator to manage and support the print environment. The ideal candidate will have hands-on experience in desktop support, printer management, and troubleshooting.Key Responsibilities:Manage and work on printers, print servers, configurations, installations, validations, and troubleshooting...

  • Global Print Support

    2 weeks ago

    Bengaluru, Karnataka, India Ciel HR Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Good communication skills with remote support experience. Experienced in Windows Server OS & print server role (currently working a min as L2 ) support. Basic knowledge on AD, DNS & network. Ciel HR

  • Expert Print Service Manager

    1 week ago

    Bengaluru, Karnataka, India beBeePrinter Full time ₹ 8,00,000 - ₹ 14,30,000

    Job Title: Printer Support SpecialistOverview:We are seeking an experienced Printer Administrator to manage and support our print environment.This role requires a candidate with knowledge of printers, plotters, and printing from a mainframe, including Mainframe >> VPS >> VPSX. They will be responsible for OCR - documents from Mainframe - hold the queue in...

  • Gravure Printing Operator

    2 weeks ago

    Bengaluru, Karnataka, India Woke Nutrition Pvt Ltd Full time

    **About Us**: Rajhans Enterprises is a leading printing company dedicated to delivering high-quality and innovative printing solutions. With a commitment to excellence, we are seeking a skilled Gravure Printing Operator to join our dynamic team. **Responsibilities**: - Set up and operate gravure printing presses according to job specifications. - Monitor...

  • Gravure Printing Operator

    2 weeks ago

    Bengaluru, Karnataka, India Repac Full time

    **About Us**: Rajhans Enterprises is a leading printing company dedicated to delivering high-quality and innovative printing solutions. With a commitment to excellence, we are seeking a skilled Gravure Printing Operator to join our dynamic team. **Responsibilities**: - Set up and operate gravure printing presses according to job specifications. - Monitor...

  • Print Server-imf

    1 week ago

    Bengaluru, India Change Leader Full time

    **JOB DESCRIPTION** **Print Server-IMF** **Exp - **2-6years, **Location - **Bangalore only **Desired Skills & Responsibilities** - Provide Tier 2 and Tier3 level of support to all printers and printing issues to Users in HQ, remote and regional office locations. - Support non-standard printing devices on IMF provided computers wherever needed. - Install...

  • Enterprise Middleware Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeEnterprise Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Enterprise Middleware Support SpecialistWe are seeking a highly skilled and proactive Systems and Middleware Support Engineer to join our team. This role will involve providing support for enterprise business applications, ensuring system stability and scalability.Key Requirements:

  • Cloud Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Cloud Support EngineerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they...