Print Infrastructure Manager

5 days ago


Bengaluru, Karnataka, India beBeeprinter Full time ₹ 18,00,000 - ₹ 25,00,000

Job Summary

We are seeking an experienced print administrator to manage and support the print environment. The ideal candidate will have hands-on experience in desktop support, printer management, and troubleshooting.

Key Responsibilities:

  • Manage and work on printers, print servers, configurations, installations, validations, and troubleshooting issues.
  • Knowledge of printers, plotters, and printing from a mainframe.
  • Mainframe >> VPS >> VPSX
  • OCR - documents from Mainframe - hold the queue in Mainframe and release to fix print issues
  • Software installation and upgrades activities
  • Badge Authentication and badge issues
  • Printer troubleshooting issues like driver installation, mapping of printers, print queues, and new printer requests
  • How to handle hardware issues related to printers
  • Managing print services on the server
  • Patching activities on print servers and validations
  • Leading vendor calls
  • Health checks, weekly highlights, and monthly reports
  • Handling P1, P2 tickets and handling MI's
  • RCA (Root Cause Analysis)
  • Creating and reviewing SOPs
  • Monitor and manage enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover


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