System Engineer

5 days ago

Kolkata, India Techno Exponent Full time

Key Responsibilities:

  • Install, configure, and maintain Windows/Linux-based servers, desktops, and network equipment.
  • Manage day-to-day IT support tasks including user setup, hardware troubleshooting, and network monitoring.
  • Set up, configure, and maintain dialer systems (e.g., VICIdial, GoAutoDial, or similar).
  • Monitor dialer performance and troubleshoot issues related to call drops, agent connectivity, and server load.
  • Manage user access, extensions, and campaigns on dialer platforms.
  • Handle VoIP-related configurations and coordinate with telecom providers.
  • Ensure data backups, system updates, and security patches are regularly applied.
  • Document configurations, procedures, and logs for system and dialer setups.

Required Skills:

  • Strong knowledge of System Administration (Windows & Linux OS).
  • Experience with dialer systems like VICIdial, GoAutoDial, etc.
  • Understanding of VoIP, SIP, and Asterisk-based systems.
  • Familiarity with networking concepts – IP, DNS, DHCP, VPN, firewalls.
  • Ability to troubleshoot server and system performance issues.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Provident Fund

Experience:

  • elementor: 1 year (Preferred)

Work Location: In person

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