(26/06/2024) Manager - Channel Management

1 week ago


Mumbai, India Nykaa Full time
Job Summary:

The Channel Management role for Amazon Marketplace at Nykaa will be responsible for managing and optimizing our product listings and sales on Amazon. This role requires a strategic thinker with a strong understanding of e-commerce, Amazon’s algorithms, and data-driven decision-making. The ideal candidate will have experience in increasing sales, improving product visibility, and enhancing the overall customer experience on the Amazon platform.

Key Responsibilities:

1. Strategic Brand and Range Selection:

- Analyse market trends and consumer preferences to strategically identify brands and product ranges suitable for listing on Amazon.- Collaborate with internal stakeholders such as brand managers, product development teams, and marketing teams to align brand strategies with Amazon's platform requirements and target audience.

2. Growth Strategy Execution on Amazon:

- Develop and execute growth strategies tailored to Nykaa's presence on Amazon, ensuring alignment with overall business objectives.- Utilise marketing investments effectively to drive visibility, engagement, and conversion on the Amazon platform.- Implement tactics to enhance ratings, reviews, and overall brand reputation on Amazon.- Curate and optimise A+ content to improve product discoverability and conversion rates.

3. Vendor Model Evaluation:

- Assess different vendor models available on Amazon, including 1P (Vendor Central) and 3P (Seller Central), to determine the most suitable approach for Nykaa's products.- Collaborate with Amazon account managers to negotiate terms, optimise operations, and maximise profitability under the chosen vendor model.

4. Performance Monitoring and Analysis:

- Regularly monitor key performance metrics on Amazon, such as sales performance, traffic trends, conversion rates, and customer feedback.- Conduct in-depth analysis to identify opportunities for improvement and areas of optimization within the Amazon channel.- Generate insights and actionable recommendations to drive continuous improvement and achieve growth targets.

Knowledge and Skill / Qualification Requirements:

- Bachelor’s degree in business administration, Marketing, or related field. MBA preferred.- Minimum of 3-4 years of experience on Amazon Platform and overall 6+ years of experience in channel management, preferably within the e-commerce sector, with a focus on Amazon.- Strong understanding of Amazon's platform dynamics, algorithms, and best practices.- Demonstrated success in driving growth and optimising performance metrics on Amazon.- Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.- Detail-oriented with strong organisational and project management capabilities.

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