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Inside Sales Manager

2 months ago

Bengaluru, India gnani.ai Full time
Job brief- Inside Sales ManagerWe are looking for a talented and competitive Inside Sales Manager to lead and support our Inside Sales Representative teamThe Inside Sales Manager will monitor sales metrics and manage the entire Inside Sales administration process. They will collaborate with various teams like Sales, Marketing, Engineering etc so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the Inside sales team to achieve specific goals. He/ She will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. Apart from managing the team, you must also be comfortable making dozens of calls per day, working on tools like LinkedIn, Mr.E, generating interest, qualifying prospects and helping generate Sales Qualified Leads (SQLs).The Inside Sales Manager would have a dual role- he/ she should be able to build a high-performance Inside sales team and also should be able to generate Leads and help with Customer acquisition.ResponsibilitiesLead and manage a team of inside sales representatives to achieve sales targets, revenue growth, and ensure a positive customer experience.Develop sales strategies and tactics to increase sales and improve customer engagementSet, track & achieve sales targets for your teamSuggest and implement improvements in the inside sales administration processAnalyze sales performance data, develop actionable insights, and implement initiatives that drive continued sales growth.Prepare weekly, monthly, quarterly and annual sales forecastsResearch and discover methods to increase customer engagementCoach and develop team members, delivering ongoing training and development programs to improve sales skills and overall performanceSource new sales opportunities through inbound lead follow-up and outbound cold calls, LinkedIn and emailsUnderstand customer needs and requirements and convince them of Gnani’s value propositionRoute Sales Qualified Leads (SQL) to the appropriate sales executives for further development and closureClose sales and achieve quarterly quotas for smaller opportunitiesResearch accounts, identify key players and generate interestMaintain and expand your database of prospectsTeam with channel partners to build pipeline and close dealsPerform effective online demos to prospects.Attend & participate in Industry events, trade shows etc to meet prospects and potential customers

Requirements and skillsProven work experience as an Inside sales manager for at least 2 yearsHands on experience with Zoho CRM or similarExcellent interpersonal and team management skillsIn-depth understanding of the inside sales administration processWorking in a SAAS or similar technology organization is a must.Experience in dealing with large and mid size Enterprise customers in IndiaSAAS, Contact centre Technical skills & Clear grasp of AI & ML technologies and the ability to envision solutions is desirable.Should have sufficient Track record of over-achieving quotaStrong phone presence and experience dialing dozens of calls, emails & LinkedIn reach outs per dayProficient with corporate productivity and web presentation toolsStrong listening and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyBA/BS/ MBA degree or equivalent