Customer Experience

Job Location : Mumbai Roles & Responsibilities;  User Research, User Stories, User Journeys, Mockups, Wireframes & Prototypes Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and...

Location: - Andheri (West) Salary 40-45 K pm Shift Timing - US Shift 5:30 pm to 2:30 Am Designation: Technical / Customer Experience Agents Opening - 5 Nos - Handling Daily Queries:Respond promptly to incoming queries from clinics, addressing technical issues, and providing solutions or guidance as needed.Prioritize and manage the queue of queries to ensure...

Role/Job TitleBanker-Customer Experience Function/ Department : Branch Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build...

Role/Job TitleBanker-Customer Experience Business - Retail Banking **Function/ Department**: 'Branch Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service,...

Role/Job TitleBanker-Customer Experience Business - Retail Banking **Function/ Department**: 'Branch Banking **Place of work**: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client...

Job Description We’re hiring! We’re looking for a smart, innovative Customer Experience Agent to join our team and help us ensure that our customers have a consistently excellent and delightful experience whenever they engage with us.  Join us and be part of a fast-growing business that is disrupting the e-commerce delivery landscape in South Africa.The...

Role/Job TitleBanker-Customer ExperienceFunction/ Department: Branch BankingJob PurposeThe role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross...

Gabit is an integrated health and wellness platform with a mission to enable everyone to live healthier and longer. Gabit’s philosophy is rooted in the interconnectedness of health, offering science backed solutions leveraging the key pillars of health and wellness – nutrition, fitness, sleep, mental wellness and skincare. It offers personalised...

Job Description This is a remote position. Exciting Opportunity for Customer Experience Associate About the Client: STAFF X Talent Solutions proudly collaborates with a leading advertising services company. They leverage their robust and compliant technology that they seamlessly integrate to their system enabling them to deliver unbeatable offers to...

Redaptive is hiring a Customer Experience (CX) Operations Associate whose mission will be to drive the effectiveness of CX Operations Programs. The position will report to CX Head India. This role should excite someone who is ready to take ownership of planning, development, and management of business review decks shared with the customers. To be successful...

Job Description Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine...

IGT is looking for Customer Experience Senior Manager - Training Professional (for Voice and Chat /Email Customer Experience Improvement) to join our fast growing International Travel Servicing Operations. If you are a Training professional who is passionate about developing Customer Experience skills across contact center operations to instill a culture of...

Key Deliverables • Customer engagement & communication • Project kick off meeting/call with Customer • Resolution of customer dependencies • Share Project Plan with the customer • e2e tracking & monitoring of project delivery • Proactive & timely project status update to the customer • Project Stage tracking & ensure timely...

Key Deliverables • Customer engagement & communication • Project kick off meeting/call with Customer • Resolution of customer dependencies • Share Project Plan with the customer • e2e tracking & monitoring of project delivery • Proactive & timely project status update to the customer • Project Stage tracking & ensure timely...

Redaptive is hiring a Customer Experience (CX) Operations Associate whose mission will be to drive the effectiveness of CX Operations Programs. The position will report to CX Head India. This role should excite someone who is ready to take ownership of planning, development, and management of business review decks shared with the customers. To be successful...

Job Description Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can...

Responsibilities: Lead the Member Success team in effectively managing tasks and assignments to ensure they are completed efficiently and with the highest quality Implement quality control processes to ensure that all member interactions, issue resolutions, and support services consistently meet or exceed established quality standards Foster a culture of...

About the Company: Spinach Experience Design is a leading Mumbai-based UI UX product design and development company that partners with an entire gamut of clients ranging from global Fortune 500 companies, and listed MNCs to brave new funded or 0-1 startups. Our cutting-edge work features across 8 world markets showcasing our expertise across diverse sectors...

Vertical: Airtel Business Role: Product Experience – Manager Job Description: Customer backwards and digital first approach of designing experience processes for various life stages of customer journey (BUY, Onboard (delivery), Manage (assurance), Pay for NEW Products. Identify issues, gaps & design solutions to avoid/address frictions in customer...

Vertical: Airtel Business Role: Product Experience – Manager Job Description: Customer backwards and digital first approach of designing experience processes for various life stages of customer journey (BUY, Onboard (delivery), Manage (assurance), Pay for NEW Products. Identify issues, gaps & design solutions to avoid/address frictions in...