CRM Executive

6 days ago

Delhi, India Learningshala Full time

Company Description

is a trusted distance learning portal for parents, students, and education industry professionals seeking information on various distance courses offered at top universities in India and abroad. The portal provides reliable information on distance learning courses and universities. Our dedicated team of admission counselors assists students in gaining admission to top-notch universities.

Role Description

This is a full-time, on-site role for a CRM Executive located in Delhi, India. The CRM Executive will be responsible for managing customer relationships, analyzing customer data, improving customer experience, and working to retain customers. Daily tasks include handling inquiries, managing customer databases, tracking sales progress, and ensuring high levels of customer satisfaction through effective communication and support.

Qualifications

  • Strong Analytical Skills
  • Experience in Customer Retention and Customer Experience
  • Excellent Communication skills
  • Sales proficiency
  • Proven problem-solving abilities
  • Strong organizational and multitasking skills
  • Bachelor's degree in Business Administration, Marketing, or related field

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