Project Management Office

4 weeks ago

Thiruvananthapuram, Kerala, India CareStack - Dental Practice Management Full time

Location : Trivandrum

Shift Timing : 8:30pm to 5:30 am

Responsibilities


• Act as an offshore implementation team representative.


• Trigger environment delivery emails and enable customer access to portals and training

apps.


• Coordinate with development and onsite teams to finalize delivery dates.


• Send weekly status updates on deliverables.


• Collect and compile info for third-party integrations during onboarding.


• Propose and implement process improvements and automation ideas.


• Align with team goals and adhere to defined processes, proposing changes as needed.


• Utilize Deriviz for automated workflows.


• Design and tailor forms and letters for customers.


• Plan and execute targeted marketing campaigns.


• Create and maintain a production calendar.


• Upload and manage fee schedules, ensuring accuracy and currency.


• Review and update user lists for accuracy.


• Revise and correct procedure codes to meet standards.


• Develop and refine care notes and medical history templates with healthcare providers.


• Support setup and configuration of care panels, including data input.

Skills and Qualifications


• Bachelor's degree.


• Creative and self-motivated with strong problem-solving abilities.


• Excellent written and verbal communication skills.


• Proficiency in productivity tools such as Word and Excel.


• Ability to multitask across various projects.


• Understanding of the US healthcare industry is a plus.


• Empathetic with strong customer and team orientation.

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