Retail Store Supervisor

3 weeks ago

Mumbai Airport, India Tynimo Lifestyle Private Limited Full time

ROLE AND ELIGIBILITY CRITERIA

Role/Position: Store Supervisor

Reporting to: Store Manager

Location: Chhatrapati Shivaji Maharaj Airport Mumbai

Basic Eligibility Criteria:

  • Experience: 1 year experience in retail industry

  • Qualification: Undergraduate/ Graduate

Selection Process:

  • Screening round by Hr

  • Personal Interview by Operations Head

KEY RESPONSIBILITIES:

  • Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)

  • Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns

  • Adhering and driving company policies, Store SOP, and employment standards

  • Be a role model in cashiering and assist in POS training and provide support to new & existing team members.

  • Ensuring achievement of sales targets which have been set for the store and categories.

  • Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. .

  • Managing & resolving customer complaints and queries

  • Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.

  • Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.

  • Working on adequate learning and development of the team through on job training, VM training, product training etc.

  • Managing Inward & Outward of stocks and inventory management

  • Work as part of a team of Sales Advisors always demonstrating that the customer comes first.

  • Engage the staffs with regular briefing and give feedback to Store manager for concluding rewards and recognition.

SKILLS REQUIRED:

  • Commercial Acumen

  • Customer Focus

  • Managing Teams

  • Effective communication

  • Role modelling

  • Planning & Organising

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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